640 North Indian Canyon Drive, Palm Springs, California USA 92262

Explore the world with confidence

At Triada Palm Springs, Autograph Collection, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
show more

Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Signage is posted throughout the property to remind guests to maintain social distancing, occupancy limits and reduced seating capacities in our restaurant(s) and pool area in compliance with local and state mandates.

Dining tables, lobby furniture and other physical layouts arranged to ensure appropriate distancing. Markers placed on the floor in public areas as reminders of the six feet distancing request. Partitions installed at beverage service lines. Elevator capacity limited to maintain safe social distance. Early check-in is unavailable until further notice to ensure housekeeping has ample time to thoroughly clean guest rooms before each new guest arrives.

All collateral has been removed from guest rooms and lobby to minimize the risk of cross-contamination.

Housekeeping will not be servicing occupied guest rooms during the duration of guests' stay to help eliminate any potential exposure, but fresh amenities can be delivered to guests upon their request.

Front desks arranged to maintain six feet distance. Partitions installed where possible. Credit card presentation guest-facing where possible, with card reader cleaned after each use. Guest room keys sanitized prior to issue.

Meeting and banquet set-up arrangements allow for physical distancing between guests in all meetings and events based on CDC and state recommendations. Self-serve buffet style food service suspended and replaced by alternative service styles.
Guests are required to wear a protective face covering while in public areas/when around other groups of travelers. Extra masks will be available at the front desk upon request. Appropriate PPE will be worn by all employees based on their role and responsibilities and in adherence to state and local regulations and guidance. Gloves will be provided to employees whose responsibilities require them as determined by medical experts including housekeeping and public area attendants.

Guest rooms cleaned by a staff member wearing masks and gloves. All surfaces wiped with cleaning solutions that are EPA-rated for COVID-19. All pillows have pillow protectors changed between each guest. Guests will not need to visit registration to check-out. Copies of their final bill can be emailed, faxed or mailed upon request.

The hotel is using cleaning products and protocols which meet EPA guidelines and are approved for use and effective against viruses, bacteria and other airborne and bloodborne pathogens. Industry leading cleaning and sanitizing protocols used to clean guest rooms, with particular attention paid to high-touch items/areas. Unless otherwise requested, guest's rooms will not be serviced during their stay. However, guests can receive fresh amenities upon request. Clean towels will be available daily upon request. All bed linen and laundry will continue to be washed at a high temperature and in accordance with CDC guidelines. Early check-in will not be available until further notice in order to give housekeeping ample time to thoroughly clean each room before the next guest arrives.

The frequency of cleaning and sanitizing has been increased in all public spaces with an emphasis on frequent contact surfaces. The frequency of air filter replacement and HVAC system cleaning has been increased and fresh air exchange maximized.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Restaurant is currently closed Monday-Thursday & only open Friday & Saturday 7am-6pm. Sunday only open for Breakfast 7am-11pm.
  • Room Service is unavailable
  • Fitness center and Jacuzzi are currently closed
Iluminara Restaurant and Lounge is currently closed Monday-Thursday & only open Friday & Saturday 7am-6pm. Sunday only open for Breakfast 7am-11pm.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier.