Calle 50 and Aquilino de la Guardia, Panama City, Panama 80809

Soak it in and live it up. We'll take care of the rest.

To embrace the unexpected, preparedness is key -- which is what we've done in response to the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our ""Commitment to Clean"" standards. From elevated cleaning protocols to updated services and amenities, we've thoroughly prepped for your arrival.

Here is all the info you need to settle in, make yourself at home, and dive [back] into the W lifestyle.

Hotel Information

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MARRIOTT INTERNATIONAL'S COMMITMENT TO CLEAN

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

SHARED RESPONSIBILITY

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

SOCIAL DISTANCING MEASURES & CONTACTLESS EXPERIENCE

Signage has been placed throughout our hotel to remind guests to maintain social distancing and seating capacities reductions at our restaurants to comply with local mandates. We have installed partitions at our Welcome Desk and various other high-contact locations.

W Panama has implemented a touchless solution and adopted contactless technologies including: Mobile Key, Mobile Dining, Mobile Chat and guest requests via the Marriott Bonvoy™ app.

ENHANCED CLEANING PROTOCOLS & HOUSEKEEPING SERVICE AT THIS HOTEL

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning, disinfection, and placed hand sanitizing stations particularly in high traffic areas including venues, entrances, meeting spaces, restrooms, lifts, etc.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the type of activities they are performing and direction by the local authorities.

Personal Protective Equipment (PPE): Face coverings are required in all areas as per local mandate for all guests, vendors and associates. Coverings should fit comfortably over nose and mouth.

Electrostatic Spraying: We are utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Housekeeping Patterns: Every guestroom is thoroughly cleaned and disinfected prior to the guest's arrival. We will continue to provide housekeeping services daily while the guest is away from the room. If our guests have any specific housekeeping requests or would prefer not to receive housekeeping service during their stay, they may contact Whatever Whenever® at any time. Please note that for longer stays, even if a guest has opted out of daily stayover service, we will still automatically clean the guest room every seven days.

Room Amenities: Our Mix Bar products will be available upon request. Disinfectant wipes are available in the room for every arriving guest as well as upon request. We have implemented deeper cleaning of high-touch items (handles, knobs, pulls, electronic and temperature controls) and reduced non-essential high-touch items (magazine or books, etc.)

PROPERTY AMENITIES & SERVICES

We are committed to making the amenities and services at W Panama available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. Face coverings are required at all times.

Operating hours and capacities are subject to change per local mandates.

The modifications we have made include:

Moro Restaurant: Temporarily closed.
Paul Bakery: Open.
La Cajita: Open.
WET Deck/ Outdoor Pool: Open, with limited capacities due to local mandates.
In-Rooming Dining: Available, limited hours of operation.
Mix Bar/ Mini Bar: Available upon request.
Meeting and events spaces: Available upon request.
FIT/ Gym: Temporarily closed due to local mandates.
AWAY Spa: Temporarily closed due to local mandates.
Valet Parking: Available with increased sanitation standards.

For more details contact us and we will give you the most up-to-date information on all our facilities.

FOOD & BEVERAGE OFFERINGS

We have modified floor plans and reduced seating to ensure physical distancing. We sanitize surfaces between every guest use. We have implemented defined occupancy and seating times and require reservations to control flow when busy.
We have applied the appropriate and necessary PPE for food handling and comply with all Marriott International and industry food safety protocols.
Cocktail equipment is sanitized between use and the procedure for garnishes and glassware has been modified.
W Panama has included Mobile Dining as a contactless technology that allows for digital menu viewing, ordering, etc.
We have eliminated all self-service food stations, including buffets and implemented physical barriers at hostess desks, displays, etc.
The hotel also reduced handling of guest personal property and implemented alternate payment options including contactless self-checkout.

Operating hours and capacities are subject to change per local mandates:

Moro Restaurant: Temporarily closed.
La Cajita: Open.
WET Deck: Open, with limited capacities due to local mandates.
In-Rooming Dining: Available, limited hours of operation.
Mix Bar/ Mini Bar: Available upon request.

MARRIOTT BONVOY

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
Mobile Key. Forgo the front desk altogether and go straight to your guest room
Mobile Dining. Order your private, in-room dining through the app.
Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

Breakfast: Benefits for members of Marriott Bonvoy are according to standards.
Lounge Access: Not Applicable
Welcome Gift: Benefits for members of Marriott Bonvoy are according to standards.
Late Check-Out: Benefits for members of Marriott Bonvoy are according to standards.
Mobile Check-In/Check-Out: Available for all Marriott Bonvoy members
Mobile Key: Available for all Marriott Bonvoy members
Mobile Dining: Available for all Marriott Bonvoy members
Mobile Guest Requests: Available for all Marriott Bonvoy members

LOCAL REGULATION

LOCAL MANDATES

Check this website for all safety guidelines for your next trip to Panama: https://www.visitpanama.com/information/travel-guidelines/

As per local mandates, guests' temperatures will be verified upon arrival at the hotel, social distancing signage will be in place, hand sanitizer will be available throughout the property and masks are mandatory in all public areas of the hotel and in all local businesses.

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