Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit Mexico 63734

Soak it in and live it up. We'll take care of the rest.

To embrace the unexpected, preparedness is key -- which is what we've done in response to the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

From elevated cleaning protocols to updated services and amenities, we've thoroughly prepped for your arrival.

Here is all the info you need to settle in, make yourself at home, and dive [back] into the W lifestyle.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Complying with local regulations, we have installed signage and shields throughout the hotel encouraging guests to reinforce hand sanitation and the recommended social distancing of 2 meters / 6 feet among others. We are committed to include guidance and reducing capacity in public spaces, including:
• Bars and Restaurants
• Welcome Desk
• WET Deck
• In-Room Dining
Mobile check-in, room key, and service requests, are now available via the Marriott Bonvoy™ mobile app.
  • We have increased the frequency of cleaning and disinfection, especially in high-traffic areas like restrooms, Living Room, restaurants, etc.
  • Every guest room is thoroughly cleaned and disinfected between each guest.
  • Disinfectant wipes are available in the room for every arriving guest as well as upon request.
  • We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences we can provide Style services after the third night, or scheduled through the Welcome desk.
  • W Talent will wear required PPE based on the activities they are performing. Guests are welcome to wear personal face covering.

We are committed to making the amenities at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Buffet breakfast has been replaced by an Á la carte menu.
  • Beach access available. Daybeds and Cabanas near the beach are available, ask your waiter for booking fees and availability.
  • WET Deck and WET Too are open for full use including lounging and swimming. There are limited chairs available as we encourage our guests to respect social distancing guidelines.
  • FIT is operating by appointment from 7am to 7pm. Access to the facilities will be limited to 1 hour per guest, and up to 4 guests.
For savory dishes, our culinary venues will operate under strict cleaning and social distancing protocols. We have implemented the use of QR codes to check our sips and food menus. The buffet breakfast has been replaced by an Á la carte menu.

Venazú is open from 7:30am to 11pm.
Chevychería is also offering lunch from 12pm to 7pm
Living Room Bar is open from 11am to 11pm
Spice Market will be only receiving bookings from Wednesday to Sunday, from 6pm - 11pm.
Salero will remain closed until further notice.

In-Room Dining continues available 24/7. Brought to your door in carry out boxes.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.


 

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Elite breakfast available at Venazú.
  • Lounge Access: The hotel does not have a Lounge specifically for members.
  • Late Check-Out: Available upon request.
  • Mobile Check-In/Check-Out: Available upon request.
  • Mobile Key: Available upon request.
  • Mobile Dining: Not Available.
  • Mobile Guest Requests: Available upon request through Whatever/Whenever.
As a prevention measure, we will be temperature screening our guests upon arrival, as well as W Talent and vendors at entry points, where required by law.

Once you step in paradise, sanitation will be offered by our Ambassadors, including shoes, hands and luggage.

We will also reinforce recommended use of face masks in closed public spaces, from arrival to any interaction with W Talent.