200 Sable Oaks Drive, South Portland, Maine USA 04106

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Portland Sheraton at Sable Oaks.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Property is thoroughly marked with social distancing signs, signage outside of elevator noting maximum two occupants at a time. Elevators marked with floor stickers to note distance needed between occupants. F&B outlets currently closed. Front desk plexiglass partitions installed. Guests waiting in cue at the front desk, floor marked for six feet spacing. All guests are required to wear face masks in all public spaced available if guest does not have one. Restrooms are noted two occupants at a time.
All public space cleaning and sanitizing is done completely every two hours including entrances, elevators, lobby seating, studio areas and public restrooms. Pool and fitness space are currently closed but will be sanitized after each guest departure upon re-opening. The front desk is sanitized after each guest is serviced. All staff are required to wear proper PPE, including face coverings and disposable gloves. Per state mandate all guests are required to wear face coverings in public spaces.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
In following local CDC directives we currently have our fitness center open with a maximum of three occupants at any time. When additional guests are interested in using the space please limit your time. The pool is also open with a maximum capacity of fifteen guests. Masks are required and we ask that guests report to the desk when they have completed their use. Shuttle service is currently not running. Local cab, UBER or Lyft are currently running. Restaurant and lounge running for limited service for breakfast and dinner hours.
We have a Grab and Go option for breakfast in the morning 6:30 AM to 10 AM and a limited Pizza Station with appetisers and a few sandwiches and salads serving 4 PM to 10 PM. Beverage service in the lounge will be available 4 PM to 10 PM. Masks are required to enter the food service area. Grab and Go is also available for your guest room.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Grab and Go breakfast available for Ambassadors. Titaniums, and Platinums.
  • Lounge Access: Coupon available at the bar. No service available in the lounge.
  • Late Check-Out: 4 PM Ambassadore, Titanium, Platinum. 2 PM Gold.
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Available