9/9 Moo 3, Na Jomtien, Sattahip, Pattaya, Thailand 20250

Explore the world, with confidence.

At Renaissance Pattaya Resort & Spa, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and social distancing required for food and beverage service lines.
  • Hand sanitizer stations are available in high-traffic areas.

 

All of the precautions are subject to change with updated government guidance.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. All vendors and employees entering the building are getting temperature checks.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness Center: Open
  • Spa: Open
  • Beach: Open
  • Kids Club / Playground: Open
  • Shuttle: Not available

609 Kitchen: 6.30 am to 10.00 pm. Buffet Dinner available at 6 pm to 10 pm on Saturday

 

Pebbles Bar and Grill: Open Friday to Saturday at 5 pm to 11 pm

 

The Deli: 10 am to 7 pm

 

R Bar: Monday to Friday at 4 pm to 12 am, Saturday to Sunday at 9 pm to 12 am

 

Pool Bar: Drink: 9 am to 7 pm 

Food: 11 am to 7 pm


Room service: Breakfast: 24-hour
Full menu: 11 am to 11 pm
Limited menu: 11 pm to 6.30 am
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Available at 609 Kitchen
  • Welcome Gift: Available, as per standard.
  • Late Check-Out: Available, as per standard.
  • Mobile Check-In/Check-Out: Available, ID to be presented at Front Desk on arrival.

For the Health and Safety of our Associates & Customers, the following precautions may be in place during your event:

 

  • Social distancing measure of more than one meter which may include one-way system, space capacity limits in public areas (e.g. restrooms, lifts)
  • Hand sanitizer stations in public areas, event spaces and face coverings available on request for all guests
  • Enhanced Cleaning Protocols including but not limited to: disinfect all equipment setup before/after meeting, routine cleaning throughout day of high-touch areas
  • Staggered arrivals, departures and breaks. Queuing may be required
  • Group lead contact details will be kept with our safety and security team for 21 days to support government contact tracing initiative
  • Our dedicated event planner will work with event organizers on the implementation of protocols and procedures specific of your event.

All of the precautions are subject to change with updated government guidance.