Olaya Junction of King Fahad and King Abdullah Road, Riyadh, Saudi Arabia 11623

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton Riyadh Hotel & Towers.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.
Partitions have been installed at our front desk and food and beverage service lines. Hand sanitizing stations have been placed on all elevator landings and in strategic locations throughout the hotel public areas.

Mobile check-in and key-less door locks. Service requests (Let's Chat) and housekeeping on demand has been implemented to allow guest who wish to have a contactless stay.
 
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators and we have installed more hand sanitizing stations throughout the public areas of the hotel

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Housekeeping Service: Every guest room is thoroughly cleaned and disinfected prior to your arrival.

We are committed to making the amenities and services at our property available to you while complying with local regulations.
Restaurants: Open, masks optional.
Fitness Center: Open, masks optional.
Lounges: Open, masks optional.

 

La Piazza Restaurant: Open from 12:00 noon - 22:30

Al Bustan Restaurant: Breakfast from 6:30  - 10:30 

                                       Lunch from 12:00 noon - 15:00

                                       Dinner from 19:00 - 22:30

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

 

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.