660 K Street, San Diego, California USA 92101

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at San Diego Marriott Gaslamp Quarter.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Per the State of California and the guidance of the CDC, fully vaccinated guests are strongly encouraged to wear face coverings while indoors. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside of the hotel.
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings in all public areas of the hotel.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities:
  • In-room coffee makers are now available.
  • Disinfectant wipes are available every guest upon request.
  • Guests can now use their smartphones to control our TVs. Simply use the QR code on the TV screen and follow the directions.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, housekeeping service will be provided every third day.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: open 24-hours a day

Bicycle rentals: please see the front desk
Concierge lounge: currently closed 

Room service: currently closed 
Latitude: currently closed 
Grab and Go Market: open 24hrs. 
Business center: open 24hrs. 

Located on the 22nd floor of the hotel, our multi-award winning outdoor rooftop bar ALTITUDE SKY LOUNGE®  offers unparalleled views of San Diego. This, matched with outstanding service leaves ALTITUDE as place not to be missed! ALTITUDE SKY LOUNGE ® is currently open Tuesday through Saturday at 5pm. Happy hour is Monday-Friday from 5p-7p.

 

Our lobby level restaurant, Soleil @K is open at 7am until 11am Monday through Friday and 7am until noon on Saturday and Sunday. Enjoy a hearty buffet breakfast including Starbucks coffee and your choices of fresh squeezed juices. Seating is also available on our outdoor patio.

 

  • For in-room dining, please use the QR code in your room to order via Mobile Dining. All orders are prepared for pick-up only, and is currently available during breakfast service only.

 

Our lobby level Market is open 24/7 and offers a wide array of food and snack items.  Alcoholic beverages are available through the front desk.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Operations currently paused 
  • Lounge Access: Currently paused due to state guidance for indoor dining
  • Welcome Gift: All Platinum and above guest will receive a bonus points or a $10 food and beverage credit
  • Late Check-Out: Available
  • Mobile Check-In/Check-Out: Available for all Bonvoy guests
  • Mobile Key: Available for all Bonvoy guests- Silver and Basic members must come by the front desk to show ID and credit card
  • Mobile Dining: N/A
  • Mobile Guest Requests: Available 24 hrs a day