3299 Holiday Court, La Jolla, California USA 92037

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service. We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton La Jolla Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.


Mobile check-in and service request are available via the Marriott Bonvoy™ mobile app.

Safety and wellness are our number one priority for our guests and associates.


Our actions to Covid-19:

  • Readily available masks for guests if needed
  • Promote Social Distancing with proper signage and reduced capacity limits 
  • Free standing hand sanitation stations throughout all public areas
  • Disinfectant wipe stations strategically placed throughout hotel
  • Enhanced cleaning and disinfecting of all touch points and public areas
  • Temperature checks are taken for each employee prior to their shift
  • Any non-vaccinated staff are required to wear face coverings
  • Signage disclosing non-vaccinated guests are required to wear face coverings
  • Social distancing protective contact barriers/sneeze guards 
     

Guest Room cleaning procedures:

  • Employees do not enter occupied guest rooms 
  • Daily full housekeeping services have been altered to every 5 day unless requested
  • Additional or replacement items such as linens and toiletries will be delivered upon request
  • Electrostatic sprayers are used after each guest departure
  • Antimicrobial Germ fighting TV remote controls are now used in every guestroom.  Each remote is thoroughly disinfected after each guest departure.

Every guest room is thoroughly cleaned and disinfected prior to your arrival.  During your stay, we will not provide housekeeping automatically every day.  If you wish to receive daily housekeeping refresh service, please let our guest services team know.  We will be happy to schedule service according to your preferences.  Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
 

  • Mini Refrigerators
  • Microwaves
  • In Room Starbucks Coffee
  • Free WIFI

Humphreys Restaurant 
Breakfast Hours:

  • Monday - Friday: 6:30am - 10am
  • Saturday - Sunday: 7am - 11am

Lunch: Closed
Dinner Hours:

  • Daily: 5:30pm - 9pm

 

Shooters Bar and Grill

  • Daily hours: 5pm - 10pm

 

In Room Dining

  • Monday - Friday: 6:30am - 10am
  • Saturday - Sunday: 7am - 11am
  • Daily hours: 5pm - 10pm

 

Club Lounge

  • Monday - Friday: 7am - 9:30am
  • Saturday - Sunday: 7:30am - 10am
  • Daily: 5pm - 8pm
     

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Platinum/Elite members receive choice of one: yogurt parfait, avocado toast or classic breakfast. Choice of juice or coffee. For pick up only in Shooters Bar & Grill, can eat on patio. 7am - 9am.
  • Welcome Gift: Platinum/Elite members receive 500 Marriott Rewards Points.
  • Late Check-Out: 4pm for Platinum/Elite members.
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: N/A
  • Mobile Dining: N/A
  • Mobile Guest Requests: Available