326 Broadway, San Diego, California USA 92101

Stay Well.

Welcome to THE US GRANT, a Luxury Collection Hotel, San Diego.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
  • Signage throughout the property to remind guest that face masks are mandatory and to maintain social distancing throughout the property in compliance with local and state mandates.
  • Hand sanitizer stations are available in public areas and partitions are in place at Valet Desk, Front Desk, and Restaurant Greeter stand.
  • Housekeeping services have been reduced and a full service will be provided every third day for stays that are four nights or more. All rooms will undergo a deep cleaning upon guest's departure. Guests may request for items to be replenished or refreshed through contactless delivery to the guest room.
  • In-Room Dining orders are delivered via contactless method to your guest room door in "to-go" containers to respect social distancing guidelines.
  • Mobile check-in, mobile key, and service requests through mobile chat can be accomplished via the Marriott Bonvoy App.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhance Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and stairwells as well as provided more hand sanitizing stations throughout the hotel.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g. face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings in all public areas as well including elevators and corridors.
  • Electrostatic Spraying: We are utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: Disinfectant wipes are available in the room for every arriving guest, as well as upon request.


Every guest room is thoroughly cleaned and disinfected between each guest. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

Regretfully, due to the local county mandates, our fitness center and spa suite are temporarily closed.
Due to local county mandates, our Grant Grill Restaurant, Bar, and Lounge, as well as our Rendezvous Bar, are closed to in-person dining. We are providing limited hours of in room dining service which are as follows:

Sunday through Saturday, 7:30AM to 1:00PM
Friday and Saturday, 5:00PM to 9:30PM

We will also offer a freshly prepared Sandwich of the Day after 1:00PM while supplies last.

We are taking health and cleanliness very seriously, and have increased the frequency of cleaning and disinfection in our kitchen. All of our cooks and chefs wear PPE (gloves, face masks, etc.) and wash their hands every 20 minutes. We are also ensuring we are cleaning and disinfecting all of our surfaces on an hourly basis.

All in room dining orders are provided through contactless delivery, and all tables and check presenters are cleaned and disinfected following each delivery.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Welcome Gift: Marriott Bonvoy Members at the Gold Elite level automatically will receive 500 bonus points as their welcome gift for staying with us. Marriott Bonvoy Members at the Platinum, Titanium and Ambassador levels have the choice of a welcome gift upon arrival: 1,000 Marriott Bonvoy Points or Daily Continental Breakfast. If Daily Continental Breakfast is selected as the welcome gift, it will be available through In-Room Dining and is valued at $21.00 per person, maximum of two people per stay.
  • Late Check-Out: Marriott Bonvoy Members at the Gold, Platinum, Titanium and Ambassador levels will be offered to avail of their late check out benefit at the time of check in. All other levels requesting a late check out will be honored based on hotel availability.
  • Mobile Check-In/Check-Out: Our mobile technologies provide reassurance and distancing options for our guests, allowing for mobile check-in from the Bonvoy app and to receive a notification when your room is ready.
  • Mobile Key: Mobile Key allows loyalty members to use their smartphone as a room key to access guestrooms and common areas (e.g., fitness center).
  • Mobile Guest Requests: Allowing for social distancing and minimizing direct contact with staff, make requests, and communicate with staff through the Bonvoy App on your mobile device.