8757 Rio San Diego Drive, San Diego, California USA 92108

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at San Diego Marriott Mission Valley.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Mobile check-in and key, service requests delivered right to your door via the Marriott Bonvoy™ mobile app.

No valet service is currently available for parking.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning.

We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Modified Guestroom Cleaning Service.

With our guests' and team members' safety in mind, we have modified our guestroom cleaning service. Guestrooms are cleaned and sanitized upon each departure. Additional cleaning service is available upon request. We require the guests to vacate the room during service. Guestroom supplies are available for delivery upon request or at the Front Desk.

Personal Protective Equipment (PPE).

Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying.

We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities
Disinfectant wipes are available in the room for every arriving guest as well as upon request.



Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Closed until further notice.
Pool: Open with limited seating, social distancing required.
M Club Lounge: Closed until further notice.
Restaurant: Open with modified hours for Breakfast and Dinner. Masks required for entry. Limited seating for indoor and outdoor dining, social distancing observed.
Bar: Closed until further notice. Service of alcoholic beverages available through the restaurant.
Room Service: Closed until further notice. Takeaway option available for the restaurant.
Bell Service / Valet Parking: Closed until further notice.
Our DEN restaurant is available with limited hours of operation for Breakfast and Dinner hours with indoor and outdoor seating. Dine-in and takeaway available, with all menu options available through a QR code. Increased cleaning and sanitation measures have been added, following the use by each guest. Room Service is temporarily unavailable. For you convenience, we have a small selection of sundry items available at the front desk.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.


 

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:
  • Breakfast: Platinum and above members can avail of their breakfast privileges at our DEN restaurant 7 days a week, Monday-Friday 7:00am-10:00am and Saturday-Sunday 8:00am-11:00am.
  • Lounge Access: Closed until further notice.
  • Welcome Gift: Welcome gifts are provided according to standard.
  • Late Check-Out: Gold members are eligible for a complimentary 2:00pm check-out. Platinum members and above are eligible for a complimentary 4:00pm check-out.
  • Mobile Check-In/Check-Out: Mobile Check-in and Check-out services are available to all returning guests per standard.
  • Mobile Key: Mobile Key is available to all returning guests per standards.
  • Mobile Dining: Not available at the hotel.
  • Mobile Guest Requests: Mobile Guest requests are delivered directly to the guestroom, unless otherwise requested by the guest.