1380 Harbor Island Drive, San Diego, California USA 92101

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton San Diego Hotel & Marina.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.

Signage throughout our hotel to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and clear partitions installed at front desks and food and beverage service lines.

Mobile check-in and Mobile key is available as well as web check-in. Marriott Fresh Bites and Marina Pizza delivered right to your room.

Valet parking is currently unavailable; however self-parking is available.

Housekeeping service available upon request.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Disinfectant wipes are available upon request.


Sheraton San Diego Hotel & Marina has achieved Global Biorisk Advisory Council® (GBAC) STAR™ accreditation, the gold standard for prepared facilities. Under the guidance of GBAC, a Division of ISSA, the worldwide cleaning industry association, Sheraton San Diego Hotel & Marina has implemented the most stringent protocols for cleaning, disinfection and infectious disease prevention in our facility.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our waterfront resort available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The following amenities and activities are open for your enjoyment:


  • Airport shuttle available 5:00AM to 12:00AM; physical distancing seating
  • Outdoor bootcamp facility open 7:00AM to 6:00PM
  • Outdoor yoga class
  • Bicycle Rentals
  • SD Adventures for outdoor activities such as stand up paddle boards, jet skis, kayaks, sailing and more
  • Tennis courts are open
  • All San Diego beaches are open
Marina Market
Begin your morning with the smell of your favorite Starbucks Coffee blend and fresh-out-the-oven pastries. The finest local produce makes up our hand tossed salads and house made sandwiches, packaged and ready to take on the go. Located in the Lobby
Daily 5:30 AM - 1:30 AM

Marina Pizza
Made-to-order and delivered hot from the pizza-oven to your guestroom. Fresh and savory ingredients to engage all your senses. Try our Cal Naples Pizza or design one on your own. Deliziosa pizza!
Daily 11 AM - 1:30 AM

Fresh Bites In Room Dining also available
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: Will receive a voucher
  • Lounge Access: Closed
  • Welcome Gift: According to standard
  • Late Check-Out: According to standard
  • Mobile Check-In/Check-Out: According to standard
  • Mobile Key: According to standard
  • Mobile Dining: Fresh Bites
  • Mobile Guest Requests: According to standard