Rua Professor Filadelfo Azevedo, 717 Vila Nova Conceicao, Sao Paulo, Sao Paulo Brazil 04508-011

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Marriott Executive Apartments Sao Paulo.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

Taking care of our guests it's what we love to do and to promote the health and safety of our communities, face masks use are required in accordance with São Paulo Government ordinance #64,959 and in all hotel's public areas.

See below some procedures we have adopted to make your stay even more secure:

 

  • In our public spaces and high-traffic areas, we are going above and beyond our normal protocols. We are cleaning surfaces with increased frequency, dedicated staff, and recommended cleaning agents, as peroxide msdc and electrostatic sprays. Our Lobby welcomes you with floor decals, wall plaques, reinforce social distancing of 2 meters social distancing protocol, furniture's setup were rearranged to allow more space for distancing. At the reception desk there is also floor decals to informing the space needed and safety glass barriers to protect guests and staff. More hand sanitizing stations were distributed around the hotel - near the entrances and front desk, elevator banks and fitness and meeting spaces.
  • To assist with the social distancing protocol when using elevators, we have set 6ft distance markers on the floors. We ask that up to 2 people or 1 family at a time enter it.
  • Choose to use your phones to check in and check out. Those "touchless" services can all be done quickly via Marriott's mobile app.
  • In restaurants, tables and chairs will be spaced to ensure proper distancing and maximum occupancy allowed reviewed according local legislation.

Discover our cleaning protocols in the hotel's social areas and in your apartments:

 

  • The hotel's high-traffic areas are cleaned more frequently using enhanced technologies as electrostatic sprayers with hospital-grade disinfectants and Peroxide MSDC.
  • Inside our guest rooms, we have elevated our rigorous protocols to thoroughly clean all surfaces with hospital-grade disinfectants. Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will provide daily housekeeping. If you don't wish to receive daily housekeeping, please let our front desk team know.
  • Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
  • Our terry and linen laundry are performed at in place industrial laundry under high temperature and utilizing hospital washing equipment.
  • Windows in all rooms open, allowing ventilation.
Fitness Room, Swimming pool are available and masks are required at all times.
Room Service available upon request.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.


 

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

Breakfast: Room Service available