100 General McIntosh Boulevard, Savannah, Georgia USA 31401

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Marriott Savannah Riverfront.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Mobile check-in and key as well as service requests are available via the Marriott Bonvoy™ mobile app.

No valet service is currently available for parking. Self-parking is available for $30/day.
In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning. We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE). Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Effective July 27, 2020, Face coverings are to be worn by all guests in all Marriott hotels in indoor public space. This includes Hotel restaurants, bar, and public areas, as well as meeting and event areas. Per City of Savannah's ordinance enacted July 1, 2020, face masks are to be work in all commercial establishments within the city limits of Savannah.

Coffee makers are provided in each guest room along with Coffee pods and condiments.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. Housekeeping can provide a daily refresh of towels, toiletries, and make the bed. If you wish to receive daily housekeeping refresh service, please let our guest services team know. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 7th night.
Outdoor Pool: Open 8 AM - 8 PM. Social distancing practices in place.

Fitness Center: Closed until further notice. We invite you to walk/run along Riverstreet for wonderful views of the ships passing through.

Spa: Closed until further notice.

Concierge Lounge: Closed. Bonvoy Platinum members will receive 750 bonus points per night in lieu of Concierge Lounge access.

At Marriott, food handlers and supervisors are trained on safe food preparation and service practices. The company's food and beverage operations are required to conduct self-inspection using its food safety standards as guidelines, and compliance is validated by independent audits. Marriott is also enhancing sanitation guidelines and training videos for associates that include hygiene and disinfecting practices. All food and beverage associates wear masks and gloves. Please see below for hours of operation:

Blue, A Savannah Bistro: Breakfast Service is available 7-11 AM. Ala carte menu; no buffet.

 

Atrium Great Room Restaurant: Open Monday-Thursday: 4:00pm-10:00pm.; Friday and Saturday 11am - 11pm; and Sunday 11am - 10pm

 

Atrium Bar: Open for beverage service Monday-Thursday, 4pm-10pm; Friday-Saturday 11am-11 pm; and Sunday 11am-10pm.


Bistro Fresh: Available each evening, 4-10 PM. Orders may be placed in advance and picked up at the Atrium Bar, or delivered to guest room for in-room dining ($5 fee applies for each delivered order). Meal is provided in disposable dinnerware.

Hotel Gift Shop: Open 24 hours a day with snacks, beverages, and sundries.

Concierge Lounge: Closed. Bonvoy Platinum members will receive 750 bonus points per night in lieu of Concierge Lounge access.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Not currently offering any breakfast vouchers. In lieu of breakfast, qualifying Bonvoy members will receive 750 points per day of stay.
  • Lounge Access: Closed. Qualifying Bonvoy members will receive 750 bonus points per night in lieu of Concierge Lounge access.
  • Welcome Gift: 1000 Marriott Bonvoy points for qualifying members.
  • Late Check-Out: Available upon request and based upon availability.
  • Mobile Check-In/Check-Out: Available.
  • Mobile Key: Available.
  • Mobile Dining: Not currently available. Guests are invited to call in their Bistro Fresh orders via a room phone.
  • Mobile Guest Requests: Available.