31910 Gateway Center Blvd. South, Federal Way, Washington USA 98003

Rest Assured

At Courtyard Seattle Federal Way, we live by the Golden Rule. Treating others like we'd like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at Courtyard Seattle Federal Way.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates
Signage throughout our hotel reminds guests to maintain social distancing, occupancy limits and seating capacities reductions in our lobby, or meeting spaces are in compliance with local and state mandates, and partitions have been installed at our front desk.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning.

We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE).

Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.

Guests are required to wear personal face coverings when not in their guest room ; all public areas of the hotel.

Electrostatic Spraying. We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Disinfectant wipes are available in the room for every arriving guest as well as upon request.



Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Property Entrance: Hotel reservations required for entrance to property, registered guests may utilize guest room key to access building through our main entrance.
Fitness Center: Open by reservation upon arrival to the property, occupancy limited to one guest or party at a time, masks required at all times.
Pool: Open by reservation upon arrival to the property, occupancy limited to one guest or party at a time, masks required at all times when not actively swimming.
Shuttle: Currently not Operating
Lobby: Open, masks required for entry.
Bistro Bar & Restaurant: Currently closed, hotel offering complimentary cold continental breakfast, please inquire with our Front Desk.
Our Bistro Bar & Restaurant is currently closed, we are offering a list of local restaurants that have dine in and take out or delivery options available, and providing a complimentary cold continental breakfast for our guests, please inquire with our Front Desk for additional details.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.


 

Available benefits vary by location and membership tier.
In support of social distancing and reducing guest room activity from our staff, we offer guest room cleaning services only upon your request at check-in. Otherwise we are only cleaning guestrooms on the seventh day of your stay or upon check-out. We have towels, and guest room amenities, available for delivery to your guest room or you may pick them up at the front desk at your convenience.