1400 6th Avenue, Seattle, Washington USA 98101

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton Grand Seattle.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
Signage throughout our hotel to remind guests to maintain social distancing, seating capacity reductions in our lobby and Starbucks in compliance with local and state mandates, and acrylic shields installed at front desks and food and beverage service lines. In order to decrease close contact situations, our hotel offers mobile check-in and mobile key, and service requests made convenient via the Marriott Bonvoy™ mobile app. 

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request.

 


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations. The modifications we have made include:

 

  • Parking
    • Off-Site Parking Fee: $30 USD, daily
    • Valet Parking Fee: $60 USD, daily
      • Valet parking available only to guests staying at the hotel.
  • Fitness Center: Open
    • 6:30 AM - 10:30 PM, Daily
  • Swimming Pool: Open
    • Monday - Thursday: 6:30 AM - 9:00 PM
    • Friday - Sunday: 6:30 AM - 10:00 PM
  • FedEx Business Center: Open
     
  • Starbucks:
    • Sunday - Thursday: 6:00am - 1:00pm
    • Friday & Saturday: 6:00am - 3:00pm
  • Fountain:
    • Sunday - Wednesday: 4:00pm - 10:00pm
    • Thursday - Saturday: 4:00pm - 12:00pm
  • A La Carte:
    • Breakfast: 6:00am - 10:00am, Daily
    • Dinner: 3:30pm - 10:30pm, Daily
  • Breakfast on 32:
    • Breakfast buffet located on the 32nd floor. $29 per person.
    • Served from 7:30am - 10:30am, Daily

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Platinum, Titanium and Ambassador level guests have the option to receive a single use Breakfast Voucher for Starbucks as part of their welcome gift.
  • Lounge Access: Sheraton Club Lounge is currently closed to all guests.
  • Welcome Gift: Platinum, Titanium and Ambassador level guests are eligible to receive one of three options: 1000 Marriott Bonvoy™ Points, Breakfast Voucher for Starbucks, or Pike Place Public Market Seafood Cookbook.
  • Late Check-Out: Late Check Out available for Elite membership level guests: 4pm for Platinum, Titanium & Ambassador level; 2pm for Gold level; Silver have prioritized late check-out.
  • Mobile Check-In/Check-Out: Available to all Marriott Bonvoy™ members, regardless of membership level.
  • Mobile Key: Available to all Marriott Bonvoy™ members, regardless of membership level.
  • Mobile Dining: Not available at this time.
  • Mobile Guest Requests: Available to all Marriott Bonvoy™ members, regardless of membership level.