2100 Alaskan Way, Seattle, Washington USA 98121

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Seattle Marriott Waterfront.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Signage throughout our hotel to remind guests to maintain social distancing and comply with mask ordinance, occupancy limits in smaller public areas, partitions installed at guest service counters. Enhanced cleanliness measures in guest rooms, valet service and all public areas including increased frequency of cleaning and appropriate PPE for all associates.

Mobile check-in, key and service requests via the Marriott Bonvoy™ mobile app.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning. We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators, as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE). Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are asked to wear personal face coverings based upon guidelines from state and local health authorities.

Electrostatic Spraying. We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenity Modifications. Some items have been removed from guest rooms in order to be sanitized and are available upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We also offer complimentary sanitizing wipes in every guest room. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
We are committed to making the amenities and services at our property available to you whenever possible while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Lobby Market: Open 24 hours, masks required.
Valet & Bell Service: Open 24 hours.
M Club Lounge: Open for outdoor patio use only, social distancing required.
Hook & Plow Restaurant & Lobby Bar: Temporarily closed.
Fitness Center & Pool: Temporarily closed.
Lobby Market is open 24 hours for snacks, drinks, sundries and coffee beverages. All other food & beverage outlets are temporarily closed. Local dining and delivery options available at the front desk.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key: Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining: Order your private, in-room dining through the app.

  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.


 

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

Breakfast: Temporarily unavailable.
Lounge Access: Outdoor patio access only, available to all members. No food & beverage available at this time.
Welcome Gift: Bonus points available to Gold Elite; bonus points or $10 market food & beverage credit available to Platinum, Titanium and Ambassador Elite.
Late Check-Out: Service is available according to standard.
Mobile Check-In/Check-Out: Service is available according to standard.
Mobile Key: Service is available according to standard.
Mobile Dining: Temporarily unavailable.
Mobile Guest Requests: Service is available according to standard.