10 Magokjungang 12-ro, Gangseo-gu, Seoul, South Korea 07788

Rest Assured

Name: Courtyard Seoul Botanic Park
Address: 10 Magokjungang 12-ro, Gangseo-gu, Seoul, 07788, South Korea
Telephone: +82 2 6946-7000

At Courtyard Seoul Botanic Park, we live by the Golden Rule. Treating others like we’d like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at Courtyard Seoul Botanic Park.

Let us introduce you to what to expect.

Hotel Information

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MARRIOTT INTERNATIONAL'S COMMITMENT TO CLEAN

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

SHARED RESPONSIBILITY

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you’re in public areas of the hotel. We do appreciate your support and understanding.

SOCIAL DISTANCING MEASURES & CONTACTLESS EXPERIENCE

Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with government regulation, and signage placed at front desks and food and beverage service lines.
Mobile check-in and key together with other service requests available through the Marriott Bonvoy™ mobile app.
AI robot ‘Cobot' delivery service is available. In-room amenities can be delivered directly to the guest's room by Cobot upon guest request.
Mobile Convenience Store direct access QR codes are available on in-room tent card and public area signage. General convenience store items, daily necessity and all in room dining menu are available. AI robot Cobot can deliver all of the Mobile Convenience Store items and several In Room Dining menus.

All of the precautions are subject to change with updated government guidance.

ENHANCED CLEANING PROTOCOLS & HOUSEKEEPING SERVICE AT THIS HOTEL

We are committed to making the amenities at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. Safety, Hygiene and cleanness are our top priority therefore we implement additional cleaning protocols.

Enhanced Public Areas Cleaning: We have increased the frequency of cleaning and disinfection, especially in high-traffic areas such as lobby, restaurants, restrooms, elevators by using specific disinfectants and we provide hand sanitizing stations.
Personal Protective Equipment (PPE): Associates wear PPE (Face Coverings, Gloves etc.) based on the activities they are performing.
Electrostatic Spraying: We have deployed enhanced technologies as electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
Room Amenities: We provide disinfectant wipes for every arriving guests as well as upon request.
UV Light Disinfection Robot for 2nd Sterilization Service: 'The very first hotel in Korea to adopt a UV Light AI Robot to execute room Disinfection'
After the first detailed cleaning and sterilization done but hotel Housekeeping professionals the UV Lights Disinfection robot will proceed by self-driving to complete a second full sterilization cycle within 10 minutes per room. The UV light emitted from the robot's UV lamps eliminates 99.9% of bacteria and viruses both air and any room furniture and appliances.
We have placed a Mobile Convenience Store QR code in every room which provides In Room Dining menus. Guests can order by mobile through the QR code and several menus can be delivered by AI robot ‘Cobot' in order to provide untact service.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

PROPERTY AMENITIES & SERVICES

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Closed until further notice.
Executive Lounge: Limited services such as coffee and beverages will be provided until further notice.

*When we open the above facilities according to the local regulations, limited capacity of 50% and face masks required and social distancing will be encouraged.

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FOOD & BEVERAGE OFFERINGS

Registration required with electronic access QR code or by hand writing your contact details before having access to our restaurants and bar. You will see signage throughout the hotel promoting physical distancing and encouraging guests to seat at least 2 meters apart. Our restaurant team abides by state and local guidelines, including the use of masks and gloves.

Garden Kitchen Lunch Buffet: Open Thursday to Saturday, Flexible Operation
- Operation Hour: 11:30am - 2:00pm (Weekday), 12:00pm - 2:30pm (Weekend)
Garden Kitchen Dinner Buffet: Open Thursday to Saturday, Flexible Operation
- Operation Hour: 6:00pm - 9:00pm
The Lounge: Open, Shortened Operation Hours may apply until further notice.
- Operation Hour: 11:00am - 10:00pm
In Room Dining: Shortened Operation Hours may apply until further notice.
- Operation Hour: A.M. - 6:30am - 11:00am (Mon-Fri), 7:00am - 12:00pm (Sat, Sun, Public holidays). P.M. - 5:00pm - 10:00pm

We are revising service hours across our Restaurants and Bars according to local regulation, so please check in advance with phone calls to 82-2-6946-7111 for the latest opening hours.

Breakfast Buffet and Executive Lounge Happy Hour Service will be served as an individual plated meal if required by Government according to national social distancing level.

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MARRIOTT BONVOY

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
Mobile Key. Forgo the front desk altogether and go straight to your guest room.
Mobile Dining. Order your private, in-room dining through the app.
Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
Mobile Key: Available through the Marriott Bonvoy™ mobile app.
Mobile Guest Requests: Connect with us via the app to request for your stay.

TEMPERATURE SCREENING

We implement temperature screening for every associates and vendors at entry points as well as every guests when required in accordance with government guidelines. Temperature screening camera is installed in the lobby with 24hrs surveillance.

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