Rest Assured

Courtyard Marriott Seoul Pangyo hotel places the highest priority on the safety of our customers and associates and follows safety guidelines and practices customer service.

• The prepared hand sanitizer and sprayer stations are available at public areas.
• Face coverings/Masks are required to be worn in hotel public areas.
• All associate always wear face coverings/masks for the safety of our customers and associates

In keeping with Marriott's Commitment to Clean Program, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: All public areas are disinfected with hospital-grade electrostatic sprayer on a regular basis. High traffic areas & high touch areas which include restrooms, elevators, fitness center, lobbies, restaurants, bars, public phones, door handles are all sanitized on an hourly basis with ECO-LAB approved sanitizers. High traffic areas including lobbies, restrooms and fitness center are all set with sanitizers.
• Personal Protective Equipment (PPE): All staffs are required to wear PPE while on duty (face masks, sanitary gloves, etc.) in accordance with the directions and regulations from local authorities. All vendors and employees entering building are required for temperature checks.

Room Amenities:

• A disposable disinfectant wipes are available in the room for every arriving guest.
• For the safe hygiene of all customers, the minibar in the room has been removed.
• Non face to face amenity delivery upon request. All items are packaged and wrapped for guest safety
• Every guest room is thoroughly cleaned and disinfected prior to your arrival. Housekeeping cleaning services are available until 16:00 on a daily basis. If you would like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations

• Fitness Center: The prepared hand sanitizer and sprayer stations are available at fitness center and face mask are required all time.
• In room dining service is available.

• Face Coverings are required for all guests and associates.
• When serving food and beverages, hotels will continue to follow guidelines from Marriott International Global Food Safety Standards and local law regulations.
• In Room dining / A la carte menu: available.
• Our Food and Beverage team are introducing deeper and more frequent cleaning with extra attention for high touch area.
• Food and Beverage team disinfect furniture after every seating.

* All of the precautions are subject to change with updated government guidance.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key. Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed. For mobile check in, guest is required to visit at front desk according to Korean government guidance.
• Mobile Guest Requests: Available via Mobile Chat. You can get non-face-to-face service through chatting.

• Provide hand sanitizer and sanitizing wipes station throughout the meeting spaces
• Offer paper cups instead of mugs if guests want during coffee break for hygiene
• Propose suitable function rooms to comply with the government's policy
• All banquet associates are wearing face masks

• Develop special dining set menu
• Flexible lunch/dinner buffet operating days
• Encourage guests to wear face masks in the restaurant
• All kitchen associates are wearing face masks