Stay well.

Welcome to San Francisco.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay. In response to current cirumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service. Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.
  • In alignment with the State, the City and County of San Francisco recommends but does not require masks for most indoor public settings, including activities at our hotel. Bay Area health officers continue to strongly recommend masks be used as an effective tool to prevent the spread of the virus especially when case rates are high, or when additional personal protection is needed. Continuing to mask in indoor public settings, especially crowded or poorly ventilated spaces, remains the safest choice for an individual and protects those who are medically vulnerable or are not able to get vaccinated.
  • Mobile check-in and key, service requests via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request.

Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.
Spa: Currently closed for treatments, locker rooms and steam rooms are available.

Savor and indulge in local flavors and crafted cocktails. Please see below for our current offerings and hours of operation.

 

Parallel 37

  • Enjoy Breakfast daily from 7 a.m. to 11 a.m.

 

The Lounge

  • Lunch - Daily from 11:30 a.m. to 5 p.m.
  • Dinner - Daily from 5 p.m. to 10 p.m. 
  • Late Night Bites and Bar - Sunday - Thursday from 10 p.m. to 11 p.m. and Friday - Saturday from 10 p.m. to midnight 

 

The JCB Tasting Lounge

  • Wine tastings can be reserved here. For more information and availability, please contact us at (415) 872-7983 or email JCBSF@JCBCollection.com

 

In-room Dining 

  • Enjoy Breakfast daily from 7 a.m. to 11 a.m.
  • Enjoy Dinner daily from 5 p.m. to 10 p.m.
     
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.
Available benefits vary by location and membership tier.