125 Third Street, San Francisco, California USA 94103

Stay well.

Welcome to The St. Regis San Francisco. Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

 

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service. Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services and facilities.

 

We are delighted to welcome you.

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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
  • Clear signage is present throughout our hotel to remind guests to maintain social distancing, wear face masks properly in public spaces, and capacity guidelines. Partitions are installed at the front desk and concierge and sanitization stations are placed throughout public areas.
  • Private dining menus are accessed via a QR code and orders are delivered contactless outside the guestroom with single-use products.
  • In compliance with local guidelines, the fitness center will re-open when allowed, with signage to promote social distancing and dedicated fitness attendants to monitor capacity and clean frequently.

In keeping with Marriott's Commitment to Clean, the St. Regis San Francisco has made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and the lobby, as well as provided hand sanitizing stations prominently available in public areas.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g. face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Per Marriott and local and state mandates, all guests must wear personal face coverings while in public spaces.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols in public spaces.
  • Disinfectant wipes and personal hand sanitizers are available in the room for every arriving guest as well as upon request.
  • All guestrooms will only have single-use cups and private dining orders will utilize single-use, compostable vessels and utensils.


Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on opening dates and reducing capacity in public spaces to practice social distancing. The modifications we have made include:

 

  • Private Dining: Open with contactless delivery
  • Valet: Open with mobile payment option
  • Fitness Center: Closed until further notice, per city guidelines
  • Spa/Wet Facilities/Pool: Closed until further notice, per city guidelines
  • Lobby Lounge: Closed until further notice, per city guidelines
  • Grill Restaurant: Closed until further notice, per city guidelines
Private Dining is available based on limited hours of operation, offering a menu via QR code and contactless delivery utilizing single-use, compostable vessels and utensils.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Late Check-Out: Upon availability.
  • Mobile Guest Requests: Requests may be made via the Marriott Bonvoy App, via chat.