Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates 8833

Stay Well

Welcome to Ajman Saray, a Luxury Collection Resort, Ajman.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Signage throughout our hotel as reminder for guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and sneeze guard partitions at food and beverage service lines.

Restaurant tables maintain a distance of 2 meters, with limitation of maximum number of guests per table. No seated waiting areas are currently available in the restaurants.

Digital collaterals are available for use such as Hotel Newsletters and Menus.

Credit card payments are encouraged.

Valet service is currently unavailable for parking.
In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms.

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are encouraged to wear personal face coverings.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

All the Guest Rooms are being sanitized between each stays with EPA-registered chemicals, proven effective in preventing the transmission of COVID-19.

Guest Room amenities and stationary including magazines, pens and writing pads have been removed and made available upon requests.

Other amenities are disinfected between each use and new items provided where it's required.

Sanitizer stations for guests and associates are available at every touch point.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

The modifications we have made include:

 

  • Fitness Center: Open, masks required at all times. Occupancy limitations apply and advance reservations are required
  • Spa: Open, reservation required. Operates on limited occupancy with safety measures in place
  • Beach: Open
  • Pool: Open, social distancing required.
  • Kids Club/Playground: Closed until further notice

In-Room-Dining services are limited to be delivered outside the room to avoid direct contact.

Minibar has been removed and sanitized to be served guests only upon request.

Both digital and 1 time use paper menu are available.

The service staff members and the chefs wear PPE (personal protective equipment).

The cleaning and disinfection of all restaurant furniture and equipment is enhanced including sanitization of table and chairs after every meal period and every guest use.

Currently operating food & beverage venues include (subject to change):

 

  • Al Shorfa Lounge Café 
  • Vista: open for breakfast 
  • Bab Al Bahr, beach bar and grill: open for drinks, lunch and dinner
  • Mejhana Restaurant: open for drinks, shisha and dinner
  • In-Room-Dining is available 24/7


Closed (until further notice):

 

  • Escape Equestrian bar
  • Safi Steakhouse

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Available
  • Welcome Gift: Either points or nights for platinum members or above is offered
  • Late Check-Out: Subject to availability
  • Mobile Check-In/Check-Out: Available
  • Mobile Guest Requests: Available