Stay Well

Welcome to The Ritz-Carlton, Millenia Singapore.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you’re in public areas of the hotel. We do appreciate your support and understanding.

The following Vaccination-Differentiated Safe Management Measures (VDS) apply to all guests dining-in at our outlets (Colony, Summer Pavilion, Republic and Shiraishi:

 

  • Are fully vaccinated*; or
  • Are children aged 12 years and below (i.e. born in or after 2010**); or
  • Have recovered from COVID-19 within the last 180 days and are not fully vaccinated#; or
  • Are medically ineligible^ for all COVID-19 vaccines under the National Vaccination Programme

 
We seek your understanding that guests will be required to show proof of their fully vaccinated status, proof of recovery from COVID-19, or proof of their medical ineligibility for all COVID-19 vaccines under the National Vaccination Programme upon arrival.
 
*From 15 March 2022, guests aged 12 years and above are considered fully vaccinated if they have completed the last dose of the primary vaccination series of the World Health Organisation's Emergency Use Listing (WHO EUL) vaccines in the last 270 days or less, or have received the booster vaccination after completion of the primary vaccination series. The WHO EUL vaccines include Pfizer-BioNTech/Comirnaty, Moderna, AstraZeneca-SKBio, Serum Institute of India, Janssen, Sinopharm, SinovacCoronaVac, Covaxin and Novavax including their respective duration post-vaccination for the vaccine to be fully effective, and had their vaccination records ingested in MOH's national IT systems.
  
**Children born in 2009 will need to be fully vaccinated to enter venues and participate in activities with VDS from 1 March 2022.

 

#All recovered persons from Covid-19 who are not fully vaccinated are only given a 180-day exemption after infection to enter settings where VDS is implemented, including F&B establishments. 

 

^To be certified as medically ineligible for all Covid-19 vaccines under the National Vaccination Programme, individuals may visit a doctor familiar with their medical condition, or alternatively, any clinic or hospital to obtain a hardcopy doctor-certified memo. 

 

Face masks are mandatory in the hotel's public indoor areas

Our hotel has received the SG Clean Quality Mark certification by the Singapore Tourism Board, which requires our hotel to uphold stringent standards for sanitation and hygiene.

 

In keeping with Marriott's Commitment to Clean, several enhancements have been made to our cleaning practices. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and have provided more hand sanitising stations.
  • Personal Protective Equipment (PPE): Our Ladies and Gentlemen will wear PPE (e.g. face masks, gloves, etc.) based on the activities they are performing and based on the direction given by local authorities.
  • Electrostatic Spraying: We are utilising enhanced technology, including electrostatic sprays with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: A complimentary sanitation kit comprised of a hand sanitiser and a face mask are placed in all guest rooms. 
  • Room Cleaning: Every guest room is thoroughly cleaned and disinfected prior to your arrival. Our housekeeping protocols are in keeping with the SG Clean Quality Mark and Marriott International's Commitment to Clean standards, which include heightened cleaning and disinfecting of high touch points in the room, such as light switches, phone handsets, aircon controls and TV remotes.

We provide daily housekeeping cleaning services and turndown. If you would like to receive additional daily cleaning services or none at all, simply let our Ladies and Gentlemen know.

We are committed to making our services and recreational amenities available while complying with local regulations.


Swimming Pool


Open from 7.00 a.m. to 9.00 p.m. daily.  

 

Only registered room occupants, gym members and spa (Lapis membership) members will have access to the Swimming Pool. We are regrettably unable to accommodate visiting non in-house guests who may wish to use the pool facilities.
 
The Ritz-Carlton Spa 
 
Open from 7 a.m. to 9 p.m. daily. Facials and body treatments are available from 9 a.m. to 9 p.m. 


Guests are required to wear masks for the entire duration of body treatments, and while using the lockers, wet facilities and Relaxation Lounge, except when showering.  

 
Spa bookings are essential. Please contact us at 6434.5203 or email rc.sinrz.spa@ritzcarlton.com for spa reservations, a minimum of 24 hours in advance of your preferred time slot.
 
The Ritz-Carlton Gym


Accessible 24 hours, daily. Our Ladies and Gentlemen will be available to assist guests from 7 a.m. to 9 p.m. daily. 


Guests may remove their masks when performing strenuous activity in the gym, but masks must be put back on immediately after the completion of the activity. 
  
Gym members have exclusive weekday access to the Swimming Pool, which is open from 7 a.m. to 9 p.m. daily. 


Gift Shop: Open from 10 a.m. to 7 p.m. daily

The health and well-being of our guests, and our Ladies and Gentlemen remains our top priority.

 

Dine-in at Colony, Summer Pavilion, Republic and Shiraishi will be allowed under existing Vaccination-Differentiated Safe Management Measures (VDS). Please refer to the tab on "Vaccination-Differentiated Safe Management Measures and Contactless Experience" for more information.

 

Face masks are required except when eating or drinking.

 

Hours of Operation


Colony 
Breakfast: 7.00 a.m. to 10.30 a.m. daily
Lunch: 12.00 p.m. to 2.30 p.m. daily
Afternoon Tea: 3.30 p.m. to 5.30 p.m. (Monday to Saturday)
Dinner: 6.30 p.m. to 10.30 p.m. daily
Vintage Champagne Brunch: 12.00 p.m. to 3.00 p.m. (Sunday)

 

Summer Pavilion 
Lunch: 11.30 a.m. to 2.30 p.m. daily 
Dinner: 6.30 p.m. to 10.30 p.m. daily

 

Republic
Afternoon Tea: 2.30 p.m. to 5 p.m. (Monday to Saturday)
Dinner: 5.30 p.m. to 10.30 p.m. daily
Cocktails: 2.30 p.m. to 12 a.m. (Monday to Thursday)

                  2.30 p.m. to 1 a.m. (Friday and Saturday)

                  12 p.m. to 10 p.m. (Sunday)
Punch Brunch: 12 p.m. to 10 p.m. (Sunday)

 

Shiraishi
Lunch: 12.00 a.m. to 2.30 p.m. daily 
Dinner: 6.00 p.m. to 10.30 p.m. daily
 

Online orders for takeaway and delivery from Colony and Summer Pavilion are available. Click the button below to browse our menus.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. The Ritz-Carlton, Millenia Singapore does not participate in the Marriott Bonvoy Program.

With the well-being of your guests in mind, the following measures may be in place during your event:

 

  • Vaccination-Differentiated Safe Management Measures for events with more than 500 participants
  • TraceTogether SafeEntry check-in is required for events with more than 500 participants
  • Enhanced cleaning protocols including but not limited to the disinfection of all meeting and equipment setup before and after every event, and heightened cleaning of high-touch areas throughout the day such as the public restrooms

Our dedicated Events Management team is committed to working with meeting planners on the implementation of safety protocols and procedures specific to their event.

Hours of Operation

7.30 a.m. to 10.00 p.m.


Breakfast 7.30 a.m. to 10.30 a.m.
Mid-Day Snacks 12 p.m. to 2.00 p.m.
Afternoon Tea 2.30 p.m. to 4.30 p.m.
Cocktails and Hors d' Oeuvres 5.30 p.m. to 7.30 p.m.
Dessert and Cordials 8.00 p.m. to 9.30 p.m.


Only registered room occupants will have access to the Club Lounge and its meal presentations. Club Lounge access and privileges are non-transferable and we are unable to accommodate non in-house guests who may wish to visit or dine in the Club Lounge.


Guests below 12 years of age are welcome between 7.30 a.m. to 7.30 p.m. daily. 

 

Club limousine drop-off services within the Marina Bay vicinity are available on a first-come-first-serve basis from 8 a.m. to 8 p.m. daily. 


While access to the club lounge on the day of your departure is available until 1 p.m., kindly adhere to the standard check-out time at 12 p.m.

With the constant developments in travel guidelines, we encourage you to obtain information from your government and airline for the latest travel advice. For more information and updates regarding travel guidelines to Singapore, please refer to: https://safetravel.ica.gov.sg/

 

Pre-Departure Testing

We are pleased to partner with MyCLNQ Health Pte Ltd to offer onsite Covid-19 testing for hotel guests who may require this service as part of their pre-departure arrangements from Singapore.

 

From the hotel lobby on level three, please proceed to the side entrance of the hotel where Shiraishi Japanese restaurant is located. Use the external elevator or stairs next to the side exit to proceed to level one, where the Quick Test Center is located

 

Hours of Operation

Weekdays: 9:00am to 1:00pm and 2:00pm to 7:00pm

Weekends: 10:00am to 4:00pm

Closed on Public Holidays

 

Book Your Test Online

For Pre-Departure Tests and In-Room swab appointments: Book your appointment here - https://tinyurl.com/MyCLNQBook