12 Marina View, Singapore, Singapore 018961

Stay Well and Together We Can Rise.

Westin is a place where you don't just get up, you rise. And now, more than ever, we want you to rise with confidence.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.
Here are some of the key changes you can expect from your stay at Westin.

For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time.

Find your balance. Your Westin team is here to help you be your best.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you’re in public areas of the hotel. We do appreciate your support and understanding.

As part of the Safe Management Measures (SMMs) stipulated by the local authorities, please note that only fully vaccinated, recovered, or medically ineligible individuals, or children 12 years and below (subject to venue/event-specific caps) will be allowed to enter settings and participate in activities where vaccination-differentiated SMMs are implemented. With this implementation in place, all guests are required to present a valid proof of vaccination / document prior to entering The Westin Singapore. 

 

  • SafeEntry check-in prior to entering the hotel premises, restaurants, and recreational facilities such as the Outdoor Infinity Pool, WestinWORKOUT Fitness Studio and Heavenly Spa.
  • Staggered guest arrival timings during check-in, and hand sanitizers are provided in the public areas.
  • Signage throughout our hotel to remind guests to maintain social distancing.
  • Safe distancing and reduced capacity, in our restaurants and function spaces in compliance with the latest measures from the local authority.
  • The use of face mask is mandatory for all guests and employees and the face masks are provided free of charge.
  • Mobile check-in with other service requests are available through the Marriott Bonvoy™ mobile app.
  • Valet service is currently unavailable.

 

The Westin Singapore is "SG Clean" certified.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. All guests must have their temperature taken prior to entering the hotel premises and SafeEntry check-in via QR code must be completed. Face mask must be worn at all times except while dining.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request.
  • Housekeeping Service: Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services while you are away from the room. If you would like to receive additional daily housekeeping refresh service cleaning, simply let our guest services team know.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including reducing capacity in public spaces and reinforcing social distancing.

 

The measures implemented include:
 

WestinWORKOUT Fitness Studio:

  • Fitness equipment are placed 2-meter apart.
  • Hard surfaces and equipment are sanitized every two hours. 
  • The maximum capacity is 10 persons at all times. Advance booking required for all in-house guests who wish to utilize the fitness facilities. Each time slot is limited to 1.5 hours, one slot per room per day.
  • Booking slots: 8AM to 9:30AM | 10AM to 11:30AM | 12PM to 1:30PM | 2PM to 3:30PM | 4PM to 5:30PM | 6PM to 7:30PM
  • TraceTogether-only SafeEntry check-in and check-out via QR code.

 

Heavenly Spa by Westin:

  • Face mask is required at all times except during facial treatments. Advance booking required.
  • 2-meter social distancing rule applies in the spa facility area. 
    • Maximum capacity:
      • Male/female spa facilities: Five persons
      • Whirlpool: Three persons
      • Steam room: Two persons
  • Advance booking required for all in-house guests who wish to utilize the spa facilities. Each time-slot is limited to 1.5 hours, one slot per room per day.
  • Booking slots: 8AM to 9:30AM | 10AM to 11:30AM | 12PM to 1:30PM | 2PM to 3:30PM | 4PM to 5:30PM | 6PM to 7:30PM
  • TraceTogether-only SafeEntry check-in and check-out via QR code.

 
Outdoor Infinity Pool:

  • Hard surfaces, sun decks, tables, and furniture are sanitized every 2 hours.
  • The maximum capacity is 30 persons at all times. Advance booking required for all in-house guests. Each time-slot is limited to 1.5 hours, one slot per room per day.
  • Booking slots: 8AM to 9:30AM | 10AM to 11:30AM | 12PM to 1:30PM | 2PM to 3:30PM | 4PM to 5:30PM | 6PM to 7:30PM
  • TraceTogether-only SafeEntry check-in and check-out via QR code.

 

Please call Service Express® or approach any of our associates at the Front Desk to make your reservation at least 48 hours in advance. Proof of vaccination or PET result will be checked prior to accessing all the facilities. All guests above 12 must be fully vaccinated / proof of negative PET result must be shown in order to access the facilities. Access to the spa facilities and Fitness Studio is only for eligible guests 18 and above. Your booking will be held for 15 minutes and will be released thereafter.

All of our venues and banquet spaces have been adapted to comply with the local regulations and with tables set 2-meter apart. We also have replaced all physical menus with QR code information at each venue in order to minimize risks.

 

Breakfast

For breakfast-inclusive stays, breakfast set will be served via in-room dining or at Seasonal Tastes. For in-room dining, please choose your preferred delivery time-slot and we will deliver your order within the selected time range. Please scan the breakfast menu QR Code and contact Service Express® by 9PM to place your order.

 

Delivery time-slots:
6:30AM to 7:30AM | 8AM to 9AM | 9:30AM to 10:30AM

 

To ensure a smooth dining experience of all guests, there will be dedicated time-slots for breakfast at Seasonal Tastes:

 

Monday to Friday: 6:30AM to 8:30AM | 9AM to 11AM
Saturday and Sunday: 6:30AM to 8:30AM | 9AM to 11AM | 11:30AM to 1:30PM

 

Cook & Brew

À la carte menu available daily from 11:30AM to 10:30PM (last order at 9:45PM), and set menus available from Mondays to Fridays only. To make a reservation, please click here.

 

Happy hour:
Monday to Friday | 3PM to 10PM
Saturday and Sunday | 11:30AM to 10PM

 

Lobby Lounge

Temporarily closed.

 

Splash Pool Bar

Temporarily closed.

 

The Westin Club Lounge is currently closed.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

  •  
 Not a Marriott Bonvoy member? Enroll here and indicate "SINWI' as MARSHA code on the registration page.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Mobile Check-In/Check-Out: Available
  • Mobile Dining: Available
  • Mobile Guest Requests: Available
  • Mobile Key: Not Available

Your well-being is of the utmost importance to us. We continue to keep our premises clean and safe with recommended measures on appropriate hygiene standards, including:

 

  • Bring your productivity to the next level with our video conferencing and live streaming technology
  • Arrange a virtual tour with our Meeting Specialists
  • Temperature screening for all guests and associates entering the hotel premises
  • Frequent sanitization on all high-touch areas
  • Individually packed snacks during coffee break
  • 2-meter safe distancing between tables
  • Reduced capacity in our function spaces in accordance with the local regulations
  • Sanitizers and disinfecting wipes to be provided to all delegates
With the constant developments in travel guidelines, we encourage you to obtain information from your government and airline for the latest travel advice. For more information and updates regarding travel guidelines to Singapore, please refer to: https://safetravel.ica.gov.sg/

In compliance with the local health and safety regulations, please email reservations.singapore3@westin.com at point of booking if you are entering Singapore via the Reciprocal Green Lane (RGL), Air Travel Pass (ATP), or are served a 7-day SHN.