12 Marina View, Singapore, Singapore 018961

Stay Well and Together We Can Rise.

Westin is a place where you don't just get up, you rise. And now, more than ever, we want you to rise with confidence.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.
Here are some of the key changes you can expect from your stay at Westin.

For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time.

Find your balance. Your Westin team is here to help you be your best.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • SafeEntry check-in and temperature screening prior to entering the hotel premises, restaurants, and recreational facilities such as the Outdoor Infinity Pool, WestinWORKOUT Fitness Studio and Heavenly Spa.
  • Health declaration upon check-in.
  • Staggered guest arrival timings during check-in, and hand sanitizers are provided in the public areas.
  • Signage throughout our hotel to remind guests to maintain social distancing.
  • Safe distancing and reduced capacity, in our restaurants and function spaces in compliance with the latest measures from the local authority.
  • The use of face mask is mandatory for all guests and employees and the face masks are provided free of charge.
  • Mobile check-in with other service requests are available through the Marriott Bonvoy™ mobile app.
  • Valet service is currently unavailable.

 

The Westin Singapore is "SG Clean" certified.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. All guests must have their temperature taken prior to entering the hotel premises and SafeEntry check-in via QR code must be completed. Face mask must be worn at all times except while dining.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request.
  • Housekeeping Service: Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services while you are away from the room. If you would like to receive additional daily housekeeping refresh service cleaning, simply let our guest services team know.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including reducing capacity in public spaces and reinforcing social distancing.

 

The measures implemented include:
 

WestinWORKOUT Fitness Studio:

  • The WestinWORKOUT Fitness Studio is currently closed.

 

Heavenly Spa by Westin:

  • Face mask is required at all times.
  • Facial treatments are currently unavailable.
  • Whirlpool: Temporarily closed
  • Steam room: Temporarily closed
  • Advance booking required for body treatments and massages.
  • TraceTogether-only SafeEntry check-in and check-out via QR code.

 
Outdoor Infinity Pool:

  • Hard surfaces, sun decks, tables, and furniture are sanitized every 2 hours.
  • The maximum capacity is 19 persons at all times. Advance booking required for all in-house guests. Each time-slot is limited to 1.5 hours, one slot per room per day.
  • TraceTogether-only SafeEntry check-in and check-out via QR code.

 

Please call Service Express® or approach any of our associates at the Front Desk to make your reservation at least 48 hours in advance. Your booking will be held for 15 minutes and will be released thereafter.

All of our venues and banquet spaces have been adapted to comply with the local regulations and with tables set 2-meter apart. We also have replaced all physical menus with QR code information at each venue in order to minimize risks.

 

Breakfast

For stays that are inclusive of breakfast, breakfast set will be served via in-room dining. Please choose your preferred delivery time-slot and we will deliver your order within the selected time range. Please scan the In-Room Dining QR Code and contact Service Express® by 9PM to place your order.

 

Delivery time-slots:
6:30AM to 7:30AM | 8AM to 9AM | 9:30AM to 10:30PM | 11AM to 12PM

 

Cook & Brew

Temporarily closed.

 

Lobby Lounge

Temporarily closed.

 

Splash Pool Bar

Temporarily closed.

 

The Westin Club Lounge is currently closed.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

  •  
 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Mobile Check-In/Check-Out: Available
  • Mobile Dining: Available
  • Mobile Guest Requests: Available
  • Mobile Key: Not Available

Your well-being is of the utmost importance to us. We continue to keep our premises clean and safe with recommended measures on appropriate hygiene standards, including:

 

  • Bring your productivity to the next level with our video conferencing and live streaming technology
  • Arrange a virtual tour with our Meeting Specialists
  • Temperature screening for all guests and associates entering the hotel premises
  • Frequent sanitization on all high-touch areas
  • Individually packed snacks during coffee break
  • 2-meter safe distancing between tables
  • Reduced capacity in our function spaces in accordance with the local regulations
  • Sanitizers and disinfecting wipes to be provided to all delegates
With the constant developments in travel guidelines, we encourage you to obtain information from your government and airline for the latest travel advice. For more information and updates regarding travel guidelines to Singapore, please refer to: https://safetravel.ica.gov.sg/

In compliance with the local health and safety regulations, please email reservations.singapore3@westin.com at point of booking if you are entering Singapore via the Reciprocal Green Lane (RGL), Air Travel Pass (ATP), or are served a 7-day SHN.