510 America Center Court, San Jose, California USA 95002

Kicking It up a Notch

We live by bringing you fun and unique experiences that allow you to recharge, refuel or relax. After all, Aloft is about being 'Different, by Design'.

Now it's time to kick it up a notch. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We have further raised our already diligent cleaning standards and protocols, while making some tweaks to our services, amenities, and facilities available during your stay.

So here is what you can expect from your stay at Aloft, in response to the COVID-19 pandemic.

(And if you're as passionate as we are about music, tune in to the Aloft playlist while you read this page): https://open.spotify.com/user/alofthotelsofficial
show more

Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
Mobile check-in is available via the Marriott Bonvoy™ mobile app.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:
 
  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, and elevators as well as provided more hand sanitizing stations around the property.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local guidelines.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Disinfectant wipes are available for every arriving guest, just ask the Guest Service Agent at check in, or anytime upon request.
  • Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping items (like towels & toiletries, etc.), we will be happy to deliver them to your door in a contactless manner.
  • Please note that if you are staying with us for an extended period (2+ days), we will work with you on a cleaning schedule that ensures the safety of you and our staff.
  • All guest asking for 2+ day service must leave the room before the room attendant enters the room for the duration of the cleaning service.
  • Room cleaning must be requested before 10am with front desk.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Hotel Shuttle - Shuttle service has been suspended temporarily.
  • WXYZ Bar - Open All Days of the week
  • Breakfast - Open All Days of the week
  • Pool - Our pool is open. Please note only registered guests are permitted in the pool area at this time.
  • WXYZ Bar - Open All Days of the week
  • Breakfast - Open All Days of the week
  • Meetings & Banquet Events - Please contact the hotel sales team for details.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

 

Available benefits vary by location and membership tier.

Please contact the hotel sales team at (1) 408 263 3900 ext. 7600 or via email at khushnum.modi@aloftsantaclara.com for details. We are booking group stays & meetings for the rest of year and beyond.