Stay well

Welcome to Dorado Beach, a Ritz-Carlton Reserve.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility.  Please join us in our efforts to continue to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates).  We appreciate your support and understanding.
Our Marriott Bonvoy mobile app lets you check-in or check-out from the hotel without having to stand in line. Also, it's the contactless way to get everything you need during your stay.

Once arriving at Dorado Beach, a Ritz Carlton Reserve, each guest will receive a temperature check and a welcome kit including wipes, hand sanitizer, and a face mask.

Dorado Beach, a Ritz Carlton Reserve abides by the Marriott Global Cleanliness Council which is made up of in-house and external professionals in areas such as hospitality, epidemiology, sanitation and protective health and hygiene technology.

SIMPLY IMPECCABLE

  • Prior to check-in, all guest rooms are prepared daily using cleaning and disinfecting protocols issued by the Centers for Disease Control (CDC) and the World Health Organization (WHO). We also use innovative methods such as electrostatic sprayers and ultraviolet light technology to keep your room thoroughly sanitized.
  • Wipes, hand sanitizer and face masks are available in each room.
  • Housekeeping attendants are properly protected and prepared to clean and disinfect rooms daily.


DINING OUT OR DINING IN HAS NEVER BEEN SAFER!

Feel free to experience dining at any one our fine restaurants or bars in the safest and most enjoyable ambiance or if you prefer, contactless indoor dining is available.

 

  • All areas of every restaurant and bar are deep cleaned daily
  • Social distancing and all hygiene measures are constantly observed
  • Hand sanitizer dispensers are available at every restaurant
  • All Ladies & Gentlemen of the Reserve are required to wash their hands and use masks and gloves which are changed after each transaction
  • Menus and table placemats will be disposable
  • In-room dining available 24/7
  • Dining beyond offers guests private areas throughout the resort to enjoy their dinners with loved ones

Spa Botanico: Open daily from 9:00 a.m. to 7:00 p.m. Offering selected treatments to restore the body and mind. Reservations highly recommended.  

Beach & Pools: Open for full use including lounging and swimming. Beach service is available from 9:00 a.m. to 5:00 p.m. Biminis, pool or beach cabanas are available for rent. Guests must pass by the Towel Hut to be escorted to a designated beach or pool area.

Reserve Fitness Center: Open 24 hours 

Dorado Beach Fitness Center:  Open Monday - Friday from 6:00 a.m. to 10:00 p.m. Saturday-Sunday from 8:00 a.m. to 7:00 p.m.

Ambassadors of the Environment: Open Wednesday - Sunday 9:30 a.m. - 5:00 p.m.

Dorado Beach Golf: Open daily from 7:00 a.m. to 6:00 p.m

Watermill Aquatic Playground:  Open daily from 11:00 a.m. to 6:00 p.m

The Shops: Open daily

  • Esme 11:00 a.m. to 7:00 p.m
  • Casa Artisan 11:00 a.m. to 7:00 p.m
  • Encanto Boutique 10:00 a.m. to 6:00 p.m
  • La Tienda 10:00 a.m. to 8:00 p.m

 

 

Feel free to experience dining at any one our fine restaurants or bars in the safest and most enjoyable ambiance or if you prefer, contactless indoor dining is available.

 

  • All areas of every restaurant and bar are deep cleaned daily
  • Social distancing and all hygiene measures are constantly observed
  • Hand sanitizer dispensers are available at every restaurant
  • All Ladies & Gentlemen of the Reserve are required to wash their hands and use face masks and gloves which are changed after each transaction
  • Menus and table placemats will be disposable
  • In-room dining available 24/7
  • Dining beyond offers guests private areas throughout the resort to enjoy their dinners with loved ones

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier.

The Ladies and Gentlemen at Dorado Beach, a Ritz-Carlton Reserve look forward to extending you a welcome to our private estate.
It is essential for you to familiarize yourself with Puerto Rico's new entry requirements prior to your travel date.

Effective March 10, 2022, domestic travelers are no longer required to present proof of vaccination or a negative COVID-19 test.

All travelers arriving on international flights must present a negative COVID-19 test (either antigen or PCR) taken within one day prior to departure along with proof of vaccination. Non-U.S. citizens or long-term residents will need to show proof of being fully vaccinated against COVID-19 before traveling by air to the United States from a foreign country.