State Road 187 kilometer 4.2, Rio Grande, Puerto Rico Puerto Rico 00745

Stay Well

Welcome to The St. Regis Bahia Beach Resort, Puerto Rico.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

 

Arriving to the Island 

  • Upon your arrival to the airport, the government of Puerto Rico will require you to have a QR code with information regarding Covid-19 protocols. 
  • If you wish us to arrange your transportation to the hotel, contact guest service at bahiabeach.butler@stregis.com or call 787-809-8000. We will need your flight information and the number of guests in your party to complete the booking. 

 

Pack Your Mask

  •  We wear because we care - and we require all guests to do the same. The proper use of masks/face coverings is mandatory in all public areas of the resort and around the island.

 

 

  • Through our Marriott Bonvoy™ mobile app, we are able to provide you with the exceptional experience you expect, with minimized contact to take full advantage of our "Contact Lite" service options, including: Mobile Check-In, Mobile Check Out, Mobile Key, Chat and Guest Requests.
  • Signage throughout our hotels to remind guests to maintain social distancing.
  • Occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates.
  • Partitions installed at front desks.
  • Partitions installed at food and beverage service lines.
  • Mobile check-in and key.
  • Room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.
  • As no Valet Parking is offered, if guest brings their own car they will be taken by a designated Bellmen to the parking lot. Once the guest is parked, the bellmen will offer assistance with luggage, if guests accept. Luggage assistance is provided and guest is taken to Casa Grande for arrival registration.
  • Bellmen will proceed to take the luggage to the guest room. As rooms are sanitized prior guest's arrival the bellmen will open the guestroom and place luggage to a side of the main entrance minimizing entering to the room. Before departing the room bellmen will sanitize the luggage and the golf cart before assisting another guest. Once arrival registration is concluded the bellmen will take guests to their room on a golf cart or walking to the room. Bellmen will only be able to take them up to the main guestroom door.
  • For Departure assistance, guest will request assistance and proceed with similar procedure to the arrival process by only offering retrieval of luggage when guests accepts the assistance.
  • Prior room sanitization and inspection amenities are delivered.
  • Enhanced Public Space Cleaning
  • We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Staff members will wear face coverings, gloves, etc. based on the activities they are performing and based on direction by the local authorities.
  • Temperature screening for guests, associates and vendors at entry points.
  • Coffee makers are in the rooms. Additional coffee pods are delivered upon request.
  • Disinfectant wipes are available for the guests in each room and every guestroom is clean and sealed before arrival.
  • Disinfectant wipes are available in every guestroom. Room amenities requests
  • are delivered and left in the foyer right in front of each guestroom.
  • Pre-Arrival email is sent to guests with cleanliness protocols


Your guest room is your sanctuary throughout your stay with us. We will provide service every two days. If you would like to schedule your housekeeping schedule to a specific time, please contact us during your stay. Kindly note our Turndown service is currently unavailable. 
  • Fitness Center: Monday-Sunday from 10:00am-5:00pm. Reservations required.
  • Iridium Spa: Monday-Sunday from 10:00am-5:00pm. Reservations required.
  • Beach: Open only to be used for sports activities. We cannot include lounge chairs and service.
  • Golf: Open, The Golf Shop is open Tuesday-Sunday from 7:00am-5:00pm.
  • Kids Club / Playground: Kids Club temporarily not available.
  • Lounges: Couples and Family cabanas are available for rent. 
  • Pool: Our pool is open at a maximum capacity of 25%. 
  • The Boathouse: Open from Wednesday-Sunday 9:30am-4:30pm. Reservations required. *Reservations can be arranged on Monday and Tuesday strictly 48 hours in anticipation.
  • Tennis Courts: Monday-Sunday 7:00am-9:00pm. Reservations required.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

Mobile dining option is available in QR Codes.

 

In-Room Dining: Brought to your door in takeout boxes.

  • Monday-Sunday 7:00am-10:00pm

 

Seagrapes Restaurant: Open for Dine In and Carryout.

  • Monday-Sunday 7:00am-10:00pm

 

Beach Club by Jose Enrique 

  • Thursday and Sunday 11:00am-8:00pm
  • Friday and Saturday 11:00am-9:00pm
  • Reservations required

 

Cocoteros

  • Monday-Sunday 8:00am-4:30pm

 

Paros Restaurant: Closed until further noticed 

 

Bar St Regis: Closed until further noticed
 

Kitchen hosts are required gloves and masks at every time. Hands need to be washed every 15 minutes. Food Delivery is in TO GO Containers, all is sealed in plastic and paper bags and are delivered directly to the guest.

Pre-Arrival email is sent to guests with F&B offerings

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Offered for Platinum, Titanium & Ambassador Elite members
  • Lounge Access: Not available on this property
  • Welcome Gift: No offered due mandatory COVID-19 restrictions
  • Late Check-Out: Offered upon availability
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Available
  • Mobile Dining: Not available on this property
  • Mobile Guest Requests: Available