150 West 500 South, Salt Lake City, Utah USA 84101

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton Salt Lake City Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Signage throughout our hotel to remind guests to maintain social distance. Reduced seating capacities throughout the hotel in compliance with local and state mandates.

Contactless check-in and check-out experience.

Fitness center use is limited to one guest at a time and reservations may be made at the front desk.
Our shared commitment to cleanliness and safety during the coronavirus (COVID-19) pandemic remains our top priority. We know that the health, safety and comfort of our guests continues to be on everyone's mind.

We have made several enhancements to our cleaning practices throughout our property and in guest rooms, including:

Hand sanitizing stations in the front and back of the house, along with posters that explain proper hand washing techniques.

Personal Protective Equipment (PPE) will be used by all staff members based on locally mandated guidelines. Guests are required to wear personal face coverings.

Public space cleaning, including the use of electrostatic disinfection, will be conducted frequently with a focus on high touchpoint surfaces.

Guest rooms will only receive housekeeping services after the 4th night stay unless a guest requests in-stay service. Restocking of amenities and changing of linens will be at the request of the guest. In filling these requests, staff members will wear proper PPE.

All full service and checkout rooms will be cleaned with a focus on high touchpoint areas and use of electrostatic disinfection.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open and limited to one guest at a time, reservations are required and can be made by contacting the front desk
Outdoor Pool: Closed until further notice
Hot Tub: Closed until further notice
5th Street Grill: Open Friday and Saturday, 5 PM to 10 PM
Sheraton Club: Closed until further notice
Shuttle: Not available until further notice
Starbucks: Closed until further notice
Room Service: Closed until further notice
5th Street Grill: Open Friday and Saturday, 5:00 PM to 10:00 PM
Starbucks: Closed until further notice
In Room Dining: Closed until further notice
Gift Shop: Open

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: Currently not available
  • Lounge Access: Currently not available
  • Welcome Gift: Currently not available
  • Late Check-Out: Elite members receive late check-outs according to their status levels. All other guests, late check-out is $10 per each additional hour.