4931 Katella Avenue, Los Alamitos, California USA 90720

Rest Assured

At Residence Inn Cypress Los Alamitos, we live by the Golden Rule. Treating others like we'd like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at Residence Inn Cypress Los Alamitos.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates
Signage throughout hotel to remind guests to maintain social distancing and to wear face coverings in all public areas in compliance with local and state mandates. Barriers installed at front desk and food and beverage area to maintain social distancing.
Mobile check-in and key as well as service requests are available via the Marriott Bonvoy mobile app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning.

We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE).

Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests must wear personal face coverings in public areas.

Electrostatic Spraying.

We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Guest Rooms
Disinfectant wipes are available in the room for every arriving guest.

Guest room cleaning is based on guest choice. Unless otherwise arranged at check-in, the guest rooms will be cleaned every 3 days. Guest rooms must be cleaned, at a minimum, every 7 days. Guests may also choose to have tidy service daily.



Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open for maximum 2 guests every 30 minutes. Cleaned and sanitized every 2 hours or between guests.
Pool Area: Open 11am - 8pm by reservation at the front desk. Cleaned and sanitized every 2 hours.
Complimentary Breakfast Available Monday - Friday 6:30 - 9:00am, Saturday - Sunday 7:00 - 10:00am. Offerings include scrambled eggs, breakfast protein, muffins, danish, yogurt, bananas, oranges and juice. All items served by breakfast attendant. Coffee available 24 hours in the lobby area.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.


 

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

Welcome Gift: Platinum and Above: 500 points or an item from the market, excluding alcohol. Gold Elite: 250 points
Late Check-Out: Based on availability: Platinum and above available until 4pm : Gold Elite available until 2pm
Mobile Check-In/Check-Out: Available for all Bonvoy members
Mobile Key: Available for all Bonvoy members
Mobile Guest Requests: Available for all Bonvoy members