1855 South Harbor Boulevard, Anaheim, California USA 92802

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service. We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton Park Hotel at the Anaheim Resort.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.
Signage is in place at all hotel entrances reminding guests of the need for face covering, and social distancing guidelines are placed at the Front Desk, on lobby seating and in Elevator lobbies. All F&B Outlets are currently closed, but furniture placement in SIP Lobby Lounge has been strategically placed to promote social distancing.

Mobile check-in is encouraged but Mobile Key is not yet in implementation phase and guests are provided sanitized key cards for access to the Guest Tower and guest rooms. Room Service is currently paused in line with other F&B Outlets.

Ample Self-Parking is available for guests.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

  • We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • All Associates and Guests are required to use facecovering when in public space on hotel property.
  • Electrostatic spraying is soon (September) to be implemented to further enhance cleaning protocols.
  • Coffee amenities are offered to all arriving guests, in sanitary pre-packaging to meet safety protocols, and single serve coffee makers are provided in all guest rooms.
  • Disinfectant wipes are placed in every room prior to arrival.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We ask guests upon arrival to Opt-In to the Housekeeping Service which is most convenient for you during your stay, as we will not provide cleaning service automatically every day. If you wish to receive Housekeeping Service, please let our guest services team know. We will be happy to schedule service according to your preferences.. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:


  • Fitness Center: Currently closed.
  • Spa: Currently closed
  • Lounges: Club Lounge currently closed. Lobby Lounge open for guest relaxation but without f&b service.
All food & beverage outlets are currently closed. Limited banquet service events are being hosted for private parties and in strict compliance with CDC and State guidelines with all associates trained in food safety standards and with all required PPE and shields in place.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:


  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.


Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: Packaged, light continental breakfast to-go available upon request
  • Lounge Access: unavailable
  • Welcome Gift: Optionally offering single serving bottled wine, pre-packaged, light continental breakfast, or Marriott Bonvoy points
  • Late Check-Out: Upon request
  • Mobile Check-In/Check-Out: In place
  • Mobile Key: Not available
  • Mobile Dining: Not available
  • Mobile Guest Requests: In place