25 Atlantic Street, Stamford, Connecticut USA 06901

Rest Assured

At Residence Inn Stamford Downtown, we live by the Golden Rule. Treating others like we'd like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at Residence Inn Stamford Downtown.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurant and public spaces in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

We will not enter your room unless you have a request for any maintenance or housekeeping service during your stay, and those requests will be done once you have left for the day, or at a time that is convenient for you to be out of your guest room.

Mobile check-in and key, service requests delivered via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, meeting spaces, fitness facilities and pool area in addition to providing more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are encouraged to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Contactless Services: As part of our commitment to your health and safety, we will not enter your guestroom during your stay, unless you have a request for housekeeping service. If you would like service, simply let us know what time you will be departing for the day, and we will be happy to clean your guest room. We are now including personal packs of disinfectant wipes to all guest room accommodations for your comfort.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness Center: Open, face masks required at all times.
  • Shuttle: Based on availability.
  • Lounge and Restaurant: Open, face masks required for entry.
  • Indoor Pool: Open, face masks required for entry and social distancing is required.

Our food and beverage services at our property are available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Breakfast Buffet: Breakfast will continue to be offered daily. Our breakfast team will be preparing your plate for you as we have suspended the hot breakfast food display station. The team will continue to use takeaway and individually wrapped utensils.
  • Dinner Room Service: The hotel will continue to offer contactless delivery services.
  • Outside Dining: One Club Tequila Lounge offers outside seating!
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Breakfast will continue to be offered daily. Our breakfast team will be preparing your plate for you as we have suspended the hot breakfast food display station. The team will continue to use takeaway and individually wrapped utensils.
  • Welcome Gift: As a Platinum Elite, Titanium Elite or Ambassador Elite member, you'll receive a special gift upon arrival . The Residence Inn Stamford Downtown offers a choice of complimentary Market item or Bonvoy points!
  • Mobile Check-In/Check-Out: We continue to offer Mobile Check-in/ Check-out.
  • Mobile Key: We will continue to offer Mobile keys for all guest who desire to have a contactless check in process.
  • Mobile Dining: The hotel is not participating in Mobile Dining
  • Mobile Guest Requests: The hotel will continue to offer Mobile Guest Requests.