Stay well.

Welcome to St. Louis.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current cirumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates
Signage throughout our hotels to remind guests to maintain social distancing, including reduced capacities in elevators, and hand sanitizing stations displayed and available in all public areas, rearrangement of furniture in The Lobby to allow additional space and distancing as well as occupancy limits and seating capacity reductions in The Lobby Lounge in compliance with local mandates, and partitions installed at the Front Desk and in Lobby Lounge.

Protective Personal Equipment (PPE) is worn by all Ladies and Gentlemen and face masks are required for all guests throughout all public areas of the Hotel. Signage is also posted at the Hotel entrance and throughout the public areas reminding guests of the face covering requirements.

Mobile check-in and key, and service requests are available via the Marriott Bonvoy™ mobile app.
  • Protective coverings are placed between both pillows and mattress pads before bed linens are added and then replaced after each guest
  • Use of single-use communication received at check-in such as in-room dining menus, honor bar menus, cleaning protocols, etc.
  • In-room glassware sanitized in a commercial dishwasher and placed in packaging
  • Reusable amenities are sanitized after each guests stay, including hair dryers, coffee makers, etc.
  • Coffee Service amenities are replaced after each guest regardless of use and ceramic mugs have been replaced with single-use cups
  • Decorative non-essential items, such as magazines, removed and available upon request as new, single-use items and disposed of on check-out.
  • Honor Bar service is delivered on request vs. carrying stocked items


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will provide housekeeping automatically every day. If you do not wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • In Room Dining service is provided daily from 7am to Midnight, a one-time use menu will be provided at time of check in.
  • The Lobby Lounge is open daily from 5pm to Midnight. Six feet of distancing has informed our new Lobby layout to ensure an enjoyable experience and capacity restrictions are in place. Please note that face coverings must be worn when not eating and drinking in The Lobby Lounge.
  • Fitness Center is open daily from 7am to 1pm and from 2pm to 7pm. Capacity restrictions are in place.
  • Spa is now offering massage and facial treatments .
  • Valet Parking service is available from 6am to 10pm. Personal Protective Equipment (PPE) is worn by our Valet Attendants.
  • Laundry services are available for next day return after 11am.


Please note that face coverings are required by all guests in all public areas throughout the Hotels - thank you for keeping us all safe.

  • In Room Dining service is provided daily from 7am to Midnight, a one-time use menu will be provided at time of check in.

 

  • Additional cleanliness/health measures include:
    • Contact-less delivery available
    • Condiments served in individual packaging and/or single-use containers
    • Check presenters and ink pens disinfected between each guest use

 

  • Lobby Lounge will be open daily from 5pm to Midnight. Six feet of distancing has informed our new Lobby layout to ensure an enjoyable experience and capacity restrictions are in place. Please note that face coverings must be worn when not eating and drinking in The Lobby Lounge.

 

  • Additional cleanliness/health measures include:
    • Touch-less hand sanitizing stations available at the entrance area of The Lobby Lounge
    • Single-use disposable menus for each guest
    • All beverages made-to-order with no pre-sliced garnishes
    • Condiments served in individual packaging and/or single-use containers
    • Contact-less payment options available
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

 


     

 
 

Not a Marriott Bonvoy member? Enroll here.

 

 

 



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

Late Check-Out: 2pm guaranteed check-out for Gold Status; 4pm guaranteed check-out for Platinum and higher Status
Mobile Key: Available for all Marriott Bonvoy Members