Ware, Hertfordshire, England United Kingdom SG12 0SD

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service. We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Hanbury Manor Marriott Hotel & Country Club.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

In-order to foster social distancing and enhance contactless experiences we have implemented the following measures:

 

  • Signage throughout our hotels to remind guests to maintain social distancing.
  • Occupancy limits and seating capacities in our restaurants and bars in compliance with government policy.
  • Partitions installed at front desks and food and beverage service areas.
  • Mobile check-in
  • Credit Card or Debit Card Payment only.
  • There is no valet service currently available for parking.
  • Sanitizing stations throughout hotel.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including bathrooms and elevators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE such as face coverings and gloves. Guests are welcome to wear personal face coverings and we will also have these available for anyone that would like them.
  • Disinfectant Wipes: We have placed disinfectant wipes in every room as well as having them available upon request.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: All room amenities and linen will be taken out of every room on departure and replaced.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide a housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it. Guests may request fresh towels via reception at any point during the stay.

We are committed to making the amenities and services at Hanbury Manor available to you while complying with government regulations, including guidance on reducing capacities in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Leisure Club including swimming pool: Closed
  • Spa: Closed
  • Golf: Closed.
  • Golf Shop: Closed
  • Lounges: Closed
  • Restaurants and Bars: Closed

We currently have the following food and beverage offerings:

 

  • Cast Iron Restaurant: Closed
  • Vardons Bar: Closed
  • Room service: Available with collection for Lunch and Dinner only

 

  • Social distancing required.
  • Reservations required for all meal periods in both restaurants.
  • Face coverings are mandatory in all areas with the exception of guestrooms, when seated at Restaurant & Bar dining tables, and certain Health Club and SPA services.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Lounge Access: No executive lounge on property.
  • Welcome Gift: Not currently available.
  • Late Check-Out: Available.
  • Mobile Check-In/Check-Out: Available.
  • Mobile Key: Not available at this property.
  • Mobile Dining: Not available at this property.
  • Mobile Guest Requests: Not available at this property.