7338 Estate Bakkeroe, St. Thomas, Virgin Islands (US) 00802-3011

The Vacations You Deserve

You deserve Vacation Greatness. To create uncommon experiences in some of the world's most inspired destinations. Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities and facilities available during your stay.

As you plan your well-deserved vacation, here is what to expect during your stay at Marriott's Frenchman's Cove.
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Property Information

Introducing the next level in healthy spaces for your vacation stays. When you and your family vacation with us, we want to help you stay healthy.

Marriott's Commitment to Clean provides cleaner, safer spaces for our Owners, guests and associates. So you can vacation with confidence. And focus on what matters most: time together. For details, learn more about Our Next Level of Clean.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in indoor public areas of the hotel. We do appreciate your support and understanding.
A full spectrum of social distancing guidelines have been implemented throughout each property, including:

  • Altered traffic flow to support 6-foot spacing
  • Removed brochure racks
  • Removed unnecessary furnishings
  • Installation of signage across the property campus to remind Owners, guests, and associates of social distancing requirements.
  • Reduction of seating in common areas, such as lobbies
  • Closure of every other stall in common area restrooms
  • Limitations on occupancy in fitness centers and removal of certain equipment, where applicable.
  • Reductions in pool deck seating, where applicable
  • Continued closure of activities centers and kid's clubs. where applicable
In keeping with Our Next Level of Clean and Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and accommodations. These include:

Enhanced Public Space Cleaning. With increased frequency and enhanced cleaning tools, you'll get a heightened level of clean and health safety throughout shared areas. You will find hand sanitizer stations at high-traffic public spaces like the lobby, front desk, elevator landings, food & beverage entrances and fitness center entrances.

Personal Protective Equipment (PPE). All associates will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.

Electrostatic Spraying. We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Your Clean Home Away from Home

All of your private vacation spaces now undergo an even more robust regimen of cleaning protocols.

  • Hospital-grade disinfectants are used in every villa/room, before every check-in.
  • Disinfectant wipes are available in the villa/room for every arriving guest as well as upon request.
  • Each villa/room is thoroughly cleaned and disinfected, with particular attention paid to high-touch surfaces, such as light switches, door handles, remote controls, countertops, climate controls, and appliance doors using hospital-grade disinfectants
  • Removal and replacement of all unused linen/terry from villas/rooms
  • Removal and replacement of all unused bathroom amenities, such as soap and shampoo
  • Removal and replacement of all opened paper products, such as toilet and facial tissues
  • In support of continued enhanced public area cleaning, enhanced villa/room departure cleans, and for the health and safety of property associates, daily housekeeping service, such as daily tidies, is currently unavailable.

The current status of resort amenities and services is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation.

Open and Available

  • Activity Center
  • BBQ Grills
  • Beach Services - Note: Beaches will be closed Friday, Saturday and Sunday from 4 p.m. to 5 a.m. beginning August 13, 2021. 
  • Concierge
  • Fitness Center
  • Jogging Path
  • Pools
    • Infinity Edge Outdoor Pool with Waterslide
  • Pool Chairs
  • Whirlpool Spas

 

Open and Available but Limited due to Social Distancing

  • Activities on-site
  • Fitness Classes
  • Poolside Cabanas

 


Currently Closed/Unavailable
  • Business Center
  • Steam Rooms/Sauna

The current status of food and beverage offerings is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation.

 

Open with Social Distancing

 

  • The Marketplace - Open from 8 a.m. to 8 p.m. 
  • The Marketplace Express - Located in the Main Lobby is open 24 hours a day/7 days a week
  • Sunset Cove Bar & Grille 
    • Breakfast: 9 a.m. to 11 a.m. Takeout only
    • Sunday Brunch: 9 a.m. to 1 p.m.
    • Lunch: 11 a.m. to 5 p.m. Takeout and Dine-in
    • Dinner: Monday - Sunday 5:30 p.m. to 9 p.m. Takeout and Dine-in
    • Bar: Open from 11 a.m.  to 9 p.m. - Social distancing is required to sit at the bar (Limited seating)
We look forward to welcoming you to your happy place at one of our inspiring Marriott Vacation Club® resorts.
Please enjoy several Marriott Bonvoy Member benefits including:

  • Elite Night Credit for a Qualifying Stay
  • Points or Miles for all Qualifying Charges
  • Free Night Awards, booked at least one (1) day in advance of arrival

Not a Marriott Bonvoy member? Enroll here.

When renting at our ownership resorts, you are getting the keys to a Vacation Club Owner's vacation home. As such, we are unable to offer some Marriott Bonvoy Member benefits that may be available at Marriott branded hotels. These non-offered benefits include:

  • Complimentary Enhanced Room Upgrades
  • Late checkout
  • Suite Night Awards
  • Gift Shop Discount
  • Guaranteed Room Type
  • Marriott Bonvoy Events
  • 48-Hour Guaranteed Availability
  • Ultimate Reservation Guarantee
  • Your24
  • Instant Redemption Awards

Find additional information about loyalty program terms and conditions here.

Important Alerts
Please note: The recent U.S. Centers for Disease Control and Prevention order, requiring that all aircraft passengers arriving in the United States from a foreign country obtain a test for the Novel Coronavirus (COVID-19), does NOT apply to airline passengers arriving in the United States from the U.S. Virgin Islands and Puerto Rico.

However, there are currently travel restrictions in place when traveling to the U.S. Virgin Islands and Puerto Rico from the United States. Please refer to the websites below for the most current information.

 

 

Official Information
Due to a government order, face coverings are required for all Owners, guests and associates when inside hallways, common areas, poolside, and on the beach shore except when an individual is unable to wear a face covering due to a medical condition or disability. Please visit the local government website below for more information for facial covering requirements, etc.

There are travel restrictions in place associated with arrival into the U.S. Virgin Islands for every traveler aged five and older. Every traveler aged five and older is required to use the USVI Travel Screening Portal and submit one of the following COVID-19 test results:

 

  • Present a COVID-19 molecular (e.g., RT-PCR, viral or nucleic acid amplification) test from a nasal or throat or saliva swab sample taken, and NEGATIVE result received (both within five days of commencement of travel to the Territory), OR
  • Present a COVID-19 antigen (rapid) test from a nasal or throat swab sample taken and NEGATIVE result received (both within five days of commencement of travel to the Territory).

 

Effective August 13, 2021 results from COVID-19 antibody tests will no longer be acceptable for entry or submission to the USVI Travel Screening Portal.

 

Upon arrival, travelers must produce the original test result and the travel certification received from the Travel Screening Portal. Travelers unable to produce the required test result will be subject to a mandatory, self-quarantine, per the Department of Health. The self-quarantine period will last for 10 days from the time of entry or until they are able to receive the required test result while in the Territory.

 

Please look to the U.S. Virgin Islands government website for specifics associated with these travel restrictions and requirements.

 


Upon arrival, travelers must produce the original test result and the travel certification received from the Travel Screening Portal. Travelers unable to produce the required test result will be subject to a mandatory, self-quarantine, per the Department of Health. The self-quarantine period will last for 10 days from the time of entry or until they are able to receive the required test result while in the Territory.

Please look to the U.S. Virgin Islands government website for specifics associated with these travel restrictions and requirements.

 

 

General Property Updates

  • Beaches will be closed on Friday, Saturday and Sunday from 4 p.m. to 5 a.m. beginning August 13, 2021.
  • Towel and linen delivery is available upon request.

 

 

Pet Policy
This property welcomes ADA service animals. Pets are not permitted.


 

Construction Notices

  • The neighboring The Frenchman's Reef Marriott Resort St. Thomas and Noni Beach resort are under heavy construction renovations until late 2022 and may cause disturbances to your stay due to noise levels.  Please be advised.  Noni Beach is the former Morningstar Beach Resort.

 

 

Face Coverings at Our Property

Face coverings may be required. To learn more, please reference our Face Covering Requirement information located here under Know Before You Go.



Free Wi-Fi, Free Parking & No Resort Fees
At Marriott's Frenchman's Cove, enjoy complimentary wireless Internet in all villas and public areas. We also offer free on-site parking and do not charge resort fees.

WHEN YOU GO, DID YOU KNOW?...

 

  • Vacations Together: You can control your vacation environment in a spacious villa with the conveniences of home. A typical two-bedroom comfortably accommodates family or friends in more than 1,100 square feet, giving everyone their own space.
  • Private Balconies: Most villas include a generously sized private balcony or patio, great for sipping coffee, eating meals, or just relaxing in the fresh air.
  • Villa Cooking: For easy meals in, a fully equipped kitchen lets you make your favorite dishes or snacks anytime. Or warm up those restaurant leftovers.
  • Comfortable Meals In: A villa gives you options to eat in your space, on your schedule. You might choose to cook, grab take-out, or get delivery, eating relaxed meals at your family-sized table. Or dine ‘out' on your own balcony.
  • Laundry: Most villas include a convenient washer/dryer, so you can have clean clothes (and dry bathing suits) all vacation long. Or if you're flying, pack less.
  • Living Areas: After days venturing off the beaten path, you can unwind together in your comfortable living room or on your outdoor balcony.

Features vary by room type. Refer to your selected room's description for details.