Estate Davis Bay, St. Croix, Virgin Islands (US) 00850

Explore the world with confidence

At Carambola Beach Resort St. Croix, US Virgin Islands, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

At our hotel, the highest priority remains your health and safety along with the safety of our associates. While cleanliness and safety have always been at a high standard, we have elevated our standards to be even more rigorous.

 

  • Parking at our hotel is self-park only. No staff members will approach or handle your vehicle.
  • Physical distancing throughout all areas of the hotel including in elevators, public areas, fitness centers, meeting spaces, lobby, business center and work areas. Training associates on physical distancing in interactions with guests and with each other. Signage posted throughout the hotel as reminders for everyone.
  • Our main restaurant, lounge, and bar areas remain open for outdoor seating at a reduced capacity.
  • We provide room service in a "knock-and-drop" format, to minimize your interaction with our staff.
  • Providing rigorous food and beverage staff training, self- and independent audits in accordance with food safety standards, and the use of personal protective equipment.
  • Training: Partnering with industry experts, such as Ecolab®, to ensure we have training on hygiene and infection prevention expertise. Training hotel staff on cleaning and sanitizing procedures developed by our robust cleaning and sanitizing program that includes best practices from in-house and outside experts, such as Ecolab.
  • Removal of all high-touch materials from every room - like pens, paper, dishes, cutlery, and magazines. Increasing the frequency of cleaning throughout all public areas of the hotel, meeting spaces, guestrooms, and work areas with a focus on high-touch areas and hard surfaces. These include, but are not limited to: guestroom doors (both sides), handle, latch, peephole light switches, thermoset, TV remote control, telephones, do-not-disturb sign, closet door, iron, ironing board, hangers, luggage rack, window sills, window, curtain rods headboard, nightstand, inside drawers, bibles, knobs, and handles.
  • Making hand sanitizer available throughout the hotel at dispensing stations in public spaces, and available to all of our staff.
  • Housekeeping will be provided on a weekly basis during your stay to minimize staff interactions. Enhanced cleaning is done between every guest. If you require new bath products or towels more frequently, our front desk will be happy help. Our Front Desk is available daily from 7:00am-9:00pm.
  • Hotel associates use of PPE such as face coverings as well as daily temperature checks on arrival to the hotel, and increased personal hygiene protocols including frequency of hand washing and wearing of gloves.
  • Temperature checks for guests.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
  • Fitness Center: Open, masks require as it is indoors.
  • Pool: Open, chairs and seating reduced.
  • Beach: Open, chairs and seating reduced.
  • Lounge & Beach Bar: Open daily, outdoor seating
  • Meeting Spaces: Available, no overlap of any groups
  • Room service or in-room dining provided in a "knock and drop" format. Our staff will knock to announce their arrival and then place your order at your door without interacting with you or your guests.
  • Lounge & Bar in outdoor seating only with reduced capacity; open daily.
  • Providing rigorous food and beverage staff training, self- and independent audits in accordance with food safety standards, and the use of personal protective equipment.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Welcome Gift: Bottled water on arrival
  • Late Check-Out: Upon request and based on hotel availability at the time of the request
  • Mobile Check-In/Check-Out: Available via the Marriott App
  • Mobile Dining: Menus available via the Marriott App
  • Mobile Guest Requests: Available via the Marriott app