2101 Northpointe Parkway, Lutz, Florida USA 33558

Rest Assured

At Residence Inn Tampa Suncoast Parkway at NorthPointe Village, we live by the Golden Rule. Treating others like we'd like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at Residence Inn Tampa Suncoast Parkway at NorthPointe Village.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates
Signage throughout our hotel to remind guests that face masks are required in all public areas and to maintain minimum 6 feet social distancing.

We have reduced the occupancy limit and seating capacities in our breakfast area in compliance with local and state mandates.

Partitions installed at our front desk.

Mobile check-in and key, and service requests via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfecting, particularly in areas with high traffic including our breakfast area, restrooms, laundry room, fitness and business centers, patio and pool area, and elevators, as well as provide hand sanitizing stations.
  • Personal Protective Equipment (PPE): Associates are required to wear PPE (e.g. face masks, gloves, etc.) depending on activities they are performing and based on mandates of local authorities. Guests are also required to wear face masks and practice social distancing in public spaces.
  • Room Amenities: All guest room amenities required in our rooms are cleaned and disinfected with CDC approved disinfectants.
  • Housekeeping Service: Every guest room is thoroughly cleaned and disinfected with CDC approved, hospital grade, disinfectants prior to your arrival.

Please note, during your stay your room we will not be proving housekeeping every day. For our longer terms guests we will provide housekeeping service every 5 to 7 days. In between having your room serviced, our guest service team members are happy to provide fresh linens, towels, garbage bags, etc.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include: modifications we have made include:

 

  • Fitness Center: Open, face mask required.
  • Business Center: Open, face mask required.
  • Sport Court: Open, face mask required.
  • Patio: Open, face mask required.
  • Pool: Open, face mask not required if in pool.

All amenities at 50% occupancy as mandated by local and state social distancing guidelines
Our complimentary daily breakfast is available 7:30 am to 10:00 am.

Free coffee is available during breakfast hours and served by our breakfast attendant.

Daily menu choices, hot and cold breakfast items are prepackaged or individually wrapped and served by our breakfast attendant.

All food handlers are trained on safe food preparation and service practices, and undergo audits in accordance with food safety standard guidelines.

All food is prepared and all surfaces are disinfected in compliance with CDC guidelines.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Breakfast is complimentary for all guests.
  • Late Check-Out: Late check out is available based on Marriott Bonvoy Member status.
  • Mobile Check-In/Check-Out: Let us know via Marriott Bonvoy app when you are planning to arrive and once you departed.
  • Mobile Key: Mobile key is available via Marriott Bonvoy app.
  • Mobile Guest Requests: Connect with us via the Marriott Bonvoy app to request items you would like delivered to your guest room.