5151 East Grant Road, Tucson, Arizona USA 85712

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton Tucson Hotel & Suites.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates
Signage throughout the hotel to maintain social distancing and to use face masks in all public areas. Occupancy limits and seating capacity reductions in our restaurants in compliance with local and state mandates. Partitions installed at front desk and hand sanitizing stations in the lobby and public spaces.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and guest rooms. These include: Enhanced Public Space Cleaning. We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators as well as provided more hand sanitizing stations. Personal Protective Equipment (PPE). Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by local authorities. Guests are required to wear personal face coverings in all public areas. Electrostatic Spraying. We are utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants to support our already rigorous cleanliness protocols. Room Amenities. Disinfectant wipes are available in guest rooms for arriving guests.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
We are committed to making the amenities and services at our property available when possible, while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.Temporary closure of our restaurant and fitness center. Pool is open from 10am-8pm with social distancing guidelines.

Grind & Brew Cafe: Open 24-hours, masks required at all times, social distancing required.
Grind & Brew Café is currently open 24-hours. Face coverings and social distancing are required. All food is individually packaged for contactless delivery. Enhanced cleaning and disinfecting procedures are in place.

the Glowbal Restaurant is temporarily closed.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

Breakfast: Continental Breakfast in Café for Platinum, Titanium and Ambassador Bonvoy members
Lounge Access: Not Available
Late Check-Out: Available in accordance to Bonvoy Terms and Conditions
Mobile Check-In/Check-Out: Available
Mobile Key: Available
Mobile Dining: Not Available
Mobile Guest Requests: Available