6-14-3 Ginza Chou-ku, Tokyo, Japan 1040061

Kicking it up a notch

We live by bringing you fun and unique experiences that allow you to recharge, refuel or relax. After all, Aloft is about being 'Different, by Design'.

Now it's time to kick it up a notch. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We have further raised our already diligent cleaning standards and protocols, while making some tweaks to our services, amenities, and facilities available during your stay.

So here is what you can expect from your stay at Aloft, in response to the COVID-19 pandemic.

(And if you're as passionate as we are about music, tune in to the Aloft playlist while you read this page) LINK: https://open.spotify.com/user/alofthotelsofficial
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Signage throughout our hotels to remind guests to maintain social distancing and occupancy limits. Guest seating at our bars and restaurants are adjusted in compliance with local and state mandates.

Mobile check-in and key are available via the Marriott Bonvoy™ mobile app for contactless process.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning.

We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE).

Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying.

We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our rigorous cleanliness protocols.

Room Amenities.

Disinfectant wipes are available in the room for every arriving guest as well as upon request



Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open, masks required at all times.
Bars and Restaurants: Open, masks required for entry.
All day dining "The WAREHOUSE" (2F)
Breakfast / 7:00a.m. - 10:30a.m.
Lunch / 11:30a.m. - 3:00p.m.
Dinner / 5:30p.m. - 10:00p.m. (Closed on Sundays)

W XYZ Bar (1F)
Cafe / 12:00a.m. - 5:00p.m.
Bar / 5:00p.m. - 10:00p.m.
 
Roof Dogs (Roof top)
Tue-Fri / 17:00-22:00
Sat / 12:00-22:00
Sun and Holidays / 12:00-18:00
Closed on Mondays
* Please note that the business hours of Roof Dogs may vary by the weather conditions.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.


 

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

Breakfast: provided as an option of Welcome Gift (Platinum members and above)
Welcome Gift: provided to Platinum members and above / a choice from 500 Bonus points, F&B amenity or Breakfast in restaurant per day.
Late Check-Out: 2:00 p.m. for Gold members / 4:00 p.m. for Platinum members and above
Mobile Check-In/Check-Out: available to all members with Bonvoy App.
Mobile Key: available to all members with Bonvoy App.
Mobile Guest Requests: available to all members with Bonvoy App.