Parkring 12a, Vienna, Austria 1010

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service. We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Vienna Marriott Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • Throughout the Vienna Marriott Hotel, signage is installed to remind our guests to maintain social distancing, hygiene measures and occupancy limits. The reception is equipped with plexiglass walls which get disinfected on a regular basis. Mobile check-in and key, service requests, and room service orders are delivered right to your door via the Marriott Bonvoy™ mobile app.
  • Seating at our restaurants and bars is arranged in compliance with applicable governmental regulations and menu cards are available via QR-code.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators. We also provided hand sanitizing stations throughout the hotel.
  • All of our associates are wearing face masks and housekeeping attendants also gloves.
  • Our guestrooms get deep cleaned between stays. Disinfectant wipes are available in the room for every arriving guest. In-room dining card in the guestroom is available via QR-code.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Parkring Restaurant: Open, reservation required, seating is arranged in compliance with applicable governmental regulations
  • Champions Sports Bar: Open, reservation required, seating is arranged in compliance with applicable governmental regulations
  • Garten Café: Open, reservation required, seating is arranged in compliance with applicable governmental regulations
  • Cascade Bar: Closed
  • M Club Lounge: Closed, we offer food & beverage vouchers as compensation
  • Golden Tree Spa: Open, use of Finnish sauna, infrared cabin, pool and gym following governmental regulations
  • Parkring Restaurant: Open, reservation required, seating is arranged in compliance with applicable governmental regulations, menu card available via QR-code, designated placement of disinfection dispensers
  • Champions Sports Bar: Open, reservation required, seating is arranged in compliance with applicable governmental regulations, menu card available via QR-code, designated placement of disinfection dispensers
  • Garten Café: Open, reservation required, seating is arranged in compliance with applicable governmental regulations, menu card available via QR-code, designated placement of disinfection dispensers
  • Cascade Bar: Closed
  • M Club Lounge: Closed, we offer food & beverage vouchers as compensation
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Rich breakfast buffet available at the Parkring Restaurant.
  • Lounge Access: The M Club Lounge is currently closed. We offer food & beverage vouchers as compensation.
  • Mobile Check-In/Check-Out: Mobile Check-In/Check-Out is available.
  • Mobile Key: Mobile key is available.
  • Mobile Dining: Mobile Dining is available and served to your room.
  • Mobile Guest Requests: Mobile guest requests are available.