Robert-Stolz-Platz 1, Vienna, Austria 1010

Explore the World, With Confidence.

At Le Méridien Vienna, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • We smile behind masks: All staff members are wearing mouth and nose protection in the front and back of house area.
  • For your own safety: Guests need to wear face masks in all public areas of the hotel as per legal requirements.
  • The extra step: Panes installed at the reception offer additional protection.
  • Service at a distance: A safety distance of 1.5m is natural component of life in the hotel nowadays - front and back of house. Marks and curds help staff and guests to ensure the distance being kept at any time.
  • Keyless check-in: With the Marriott Bonvoy™ Mobile App, you can easily and remotely let us know when you are planning to arrive and your room key will be available digitally - you can go straight to your guest room. During your stay, you can choose a time and drop by the reception to sign the registration as per German law. Once you have departed, just inform us via App as well.
  • Reach out digitally: Connect with us via the Bonvoy ™ Mobile App with all your questions, or to request items you would like delivered to your guest room.
  • At your disposal: For your regular use, disinfectant dispensers are put up at central stations of the hotel's public area.
  • Take temperature: All our staff members are offered to take their temperature when entering the hotel. The same service is available for our guests as well.
  • Hygienic payment: For everyone's health and safety, cash payment is not possible at the moment. Credit card terminals are being sanitized after every use.
  • Go up safely: Elevators should only be entered by parties sharing the hotel room as well.
  • We take the time: Rooms are cleaned with an intensive disinfection of all surfaces including coffee machines + kettles.
  • Up to you: During your stay, your room is cleaned only upon your request.
  • Less is more: Magazines and books are removed from all guest rooms. Newspapers and journals are digitally available free of charge.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.
We are committed to making the amenities and services at our property available to you while complying with local regulations and reinforcing social distancing. Rest assured that we are doing everything possible keep your safety as high as the quality of your experience at our hotel.
The modifications we have made to ensure this include:

Spa: Temporarily closed.
Pool: Temporarily closed.
Gym: Open with reduced capacity. Disinfection and sanitary wipes available. Accessible 24/7 with your room key.
We are committed to making an excellent F&B experience at our property available to you while complying with local regulations and reinforcing social distancing. Rest assured that we are doing everything possible keep your safety as high as the quality of our offerings.

The modifications we have made to ensure this include:

Breakfast is served regularly as a buffet in the breakfast restaurant.
Bar: The YOU bar is open daily offering coffee, drinks and snacks.
Hotel Restaurant: Restaurant YOU is open daily with international cuisine and seating options outside.
Room Service is currently not available.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.


 

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Available
  • Lounge Access: Not available
  • Welcome Gift: Available
  • Late Check-Out: Available
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Available
  • Mobile Dining: Not available
  • Mobile Guest Requests: Available
  • Keyless check-in: With the Marriott Bonvoy™ Mobile App, you can easily and remotely let us know when you are planning to arrive and your room key will be available digitally - you can go straight to your guest room. During your stay, you can choose a time and drop by the reception to sign the registration as per German law. Once you have departed, just inform us via App as well.
  • Reach out digitally: Connect with us via the Marriott Bonvoy™ Mobile App with all your questions, or to request items you would like delivered to your guest room.
  • Digital newspapers and magazines: Newspapers and journals are digitally available free of charge for you within the hotel network. You can conveniently - and safely - read them on your mobile device.
… do not hesitate to contact us at any time. We are more than happy to assist, even more in this time of uncertainties.

You can reach us via telephone +43 1 588 900 or e-mail: info@lemeridienvienna.com