1700 Richmond Highway, Arlington, Virginia USA 22202

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Crystal Gateway Marriott.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Consistent with the most recent CDC guidance, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law. We ask that unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
Signage throughout the hotel to remind the guests to maintain social distancing. Every guestroom is thoroughly cleaned and disinfected between each guests stay. Marriott Bonvoy members can use Marriott Bonvoy App to take advantage of contactless check-In/ Check-out or and guests requests.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning.

We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE).

Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying.

We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities

In-room coffee makers are available and each room has been provided with disinfectant wipes for every arriving guest.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
Airport shuttle service is available from 6am - 12pm and 3pm - 9pm. Fitness center is opened during mornings and evening hours with increased frequency of cleaning and disinfecting protocols. Grab & Go breakfast and lunch items are available for our guest through the gift shop.
Restaurant is currently closed however we offer grab & go breakfast and lunch items through the gift shop. Gift shop also offers a self served coffee machine and variety of snacks, sodas, beer & wine options.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.

 


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

Breakfast: Hot breakfast sandwich, breakfast bakeries, juice and coffee are offered through our gift shop.
Lounge Access: Mclub is currently closed
Welcome Gift: 1000 points for Platinum and above or $10 F&B credit at gift shop.
Late Check-Out: 4pm Late check out is guaranteed for all Platinum and above
Mobile Check-In/Check-Out: Mobile check-In/Check-out is available
Mobile Key: Mobile key is available
Mobile Dining: Mobile dining is not currently available
Mobile Guest Requests: Mobile guest request is available