8777 Georgia Ave., Silver Spring, Maryland USA 20910

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton Silver Spring Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Consistent with the most recent CDC guidance, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law. We ask that unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
Signage throughout our hotel to remind guests to maintain social distancing, disinfecting of high-touch surfaces several times per day, occupancy limits in our meeting rooms in compliance with local and state mandates, partitions installed at front desks and hand sanitation stations located throughout hotel.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and lobby as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests and staff are required to wear personal face coverings under current state and county orders.

Enhanced Housekeeping Services: All surfaces including door handles, drawers, cabinets, closet handles, remotes, thermostats and faucets are thoroughly disinfected. In order to limit contact, guest rooms will be serviced every third day during guest stays.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Closed.
Club Lounge: Closed.
Mica Restaurant: Closed.
Mica Lounge: Closed.
Starbucks: Closed.
The Market (snacks, soft drinks): Open. Masks required at all times.

Our Mica Restaurant, Mica Lounge and Starbucks are closed at this time. The market, which offers a variety of snacks and soft drinks, is open 24/7 (masks required in all indoor spaces). There are several restaurants within a short walking distance of the hotel.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:


  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.


Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: Food and beverage outlets are currently closed.
  • Lounge Access: Club Lounge is currently closed.
  • Welcome Gift: Platinum Elite, Titanium Elite and Ambassador Elite awarded 1,000 points at check-in. Gold Elite offered 500 points at check-in.
  • Late Check-Out: 4 P.M guaranteed for Platinum Elite, Titanium Elite and Ambassador Elite. 2 P.M. guaranteed for Gold Elite.
  • Mobile Check-In/Check-Out: Available.
  • Mobile Key: Not available.
  • Mobile Dining: Not available.
  • Mobile Guest Requests: Available.