The Ritz-Carlton, Tysons Corner

Stay Well

Welcome to Tysons Corner.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.

Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Our Ladies & Gentlemen:

 

  • Submit to temperature screening upon arrival for each shift. Are equipped with personal protective equipment, including a face covering which they wear at all times.
  • Have and continue to receive training on COVID-19 sanitation protocols.
  • Are led by a designated hotel Cleanliness Champion.


Arrival and Departure:

 

  • Using mobile technology: Mobile Key, eFolio delivery and Mobile Requests via the Marriott Bonvoy app.
  • Self-parking as an option to limit contact.
  • Front desk utilizes hand sanitizer prior to each interaction. All guestroom keys are disinfected prior to guest use.
  • Virginia currently requires face masks to be worn in all public spaces and will be provided if needed.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Cleaning Procedures:

 

  • Deeper and more frequent cleaning of high-traffic and high-touch areas, including handrails, elevator buttons, door handles and surfaces.
  • Utilizing cleaning products that kill the spread of COVID-19.
  • Introduction of new cleaning protocol using sanitation products for public spaces.
  • Touchless hand sanitizer dispensers are placed throughout the hotel.
  • Frequent cleaning of public area restrooms, including single-use hand towels.
  • Deep cleaning between guest stays; focus on sanitizing every area of the room.


Guest Rooms:

 

  • Daily housekeeping services are available and adjusted based on individual guest preference to be confirmed at check-in.
  • Housekeeping services will be performed when the guests are not present in the room.
  • Deep cleaning/ disinfecting of high-touch items such as handles, knobs, drawer pulls, hairdryer and remote controls. All glassware has been replaced with single-use cups. Disinfectant wipes will be added to each room for personal use.


Restaurants:

 

  • Restaurant and In Room Dining servers wear gloves and face coverings.
  • Tables in restaurants and In Room Dining are disinfected between use.
  • Hand sanitizer is available for each table. Menus are single use disposable.
  • In Room Dining Menus are digital only. Private dining is available by reservation only.


Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Room Service

 

  • Breakfast 6:30am-10:30am Monday-Friday and 7:30am-11:00am- Saturday & Sunday
  • Lunch 11:30am-1:30pm
  • Dinner 5:00pm - 9:00pm

 

Spa Hours of Operation:

 

  • Thursday 11 a.m. until 9 p.m.
  • Friday 11 a.m. until 9 p.m.
  • Saturday 9 a.m. until 7 p.m.
  • Sunday 8 a.m. until 4 p.m.


Pool Hours of Operation:

 

  • Family Hours: 7 a.m. until 10 a.m.
  • Adult/Spa Hours: 10 a.m. until 6 p.m.
  • Family Hours: 6 p.m. until 9 p.m.


Shuttle Hours:

 

  • Due to lack of demand, our shuttle services have been temporarily suspended. If you need assistance with transportation please see our front desk ladies and gentlemen.


Club Lounge:

 

  • Monday through Wednesday:
    • Closed (Except Holiday weekends where Club will remain open through Monday afternoon. Please view our In-Room Dining options for days we are not operating)
  • Thursday - Saturday:
    • Breakfast: 7:00 a.m. - 11:00 a.m.
    • Light Snack: 12:00 p.m. - 2:00 p.m.
    • Hors D'Oeuvres: 5:00 p.m. - 7:00 p.m.
    • Desserts & Cordials: 8:00 p.m. - 9:00 p.m.
  • Sunday:
    • Club will close at 2pm (Holiday Weekends will be open through Monday afternoon)


Parking:

 

  • Valet parking is available at $45.00 a night
  • Valet Parking Hours: Available daily from 7am-11pm

Entyse Bistro

 

  • Breakfast: 6:30am-10:30am Monday- Friday. 7:30am-11:00am Saturday & Sunday


Entyse Wine Bar & Lounge

 

  • Lunch 11:30 am - 1:30pm
  • Dinner 5:00pm - 10:00pm
(Friday and Saturday Nights will be closed at 10:00PM)
Live music on Friday & Saturday 7:30 pm - 10:00pm

Entyse Lounge will closed 10:30 am - 11:30 am and 1:30pm - 5:00pm for cleaning/ sanitizing everyday.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: $30.00 Daily per room for Platinum & Ambassador members
  • Lounge Access: The Lounge is temporarily closed.
  • Welcome Gift: Gold: 500 points, Platinum & Ambassador: 1000 points
  • Late Check-Out: Gold: 2:00pm based on availability. Platinum & Ambassador: 4:00pm
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Available
  • Mobile Dining: Not available
  • Mobile Guest Requests: Available

All guests, visitors, and ladies and gentlemen are required to wear face coverings or masks within all indoor public spaces per Virginia government mandate and Marriott Corporate policy:

 

  • Indoor Public space: (includes but not limited to) lobby, guest room corridors, elevators, meeting space, public restrooms, food and beverage venues, business centers, fitness centers, indoor pools and spa.
  • All guests will be required to wear face mask coverings at all times in restaurants including being escorted to their table or visiting restrooms; once seated in restaurant, no face coverings are required.

 

Medical Exception: The CDC and the PHAC recognize that wearing cloth face coverings may not be possible in every situation for some people that includes:

 

Children younger than 2 years old, Anyone who has trouble breathing, Anyone who is unconscious, incapacitated or otherwise unable to remove cloth face covering without assistance