3501 University Blvd East, Hyattsville, Maryland USA 20783

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service. We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at College Park Marriott Hotel & Conference Center.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
  • Signage throughout our hotels to remind guests regarding mandatory face mask requirements, maintain social distancing, occupancy limits and seating capacities reductions in other areas of the hotel in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.
  • Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.
  • Shuttle service to local area is currently unavailable.
  • Fitness Center is currently unavailable in compliance with local and state mandates.
  • Hotel restaurant and Bar is currently not available for guest use. Fresh Bites (Room Service) meals are available between 5pm-9pm daily and gets delivered to your room in to-go containers.
  • Hotel's gift shop offers pre-made sandwiches, salads and other food items, available 24 hours a day/7 days a week.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Room Amenities: In-room coffee makers currently available but we have removed coffee and condiments, but guests can request those items by calling our At Your Service department by dialing "0". Disinfectant wipes are available in the room for every arriving guest as well as upon request.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness Center: Limited access available.
  • Shuttle: Not Operating.
  • Restaurant/Bar: Closed.
  • Garage: Available for complimentary self-parking.

Hotel is offering the following Food & Beverage options:

 

  • Gift Shop: Snacks available 24 hours a day/7 days a week.
  • Fresh Bites/Room Service: Available to be delivered to your room between 12pm-9pm daily.
  • Restaurant/Bar: Closed.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Breakfast is not being offered due to lounge closure but Platinum and above level guests receive 1000 Bonus Points in lieu of access to the lounge.
  • Lounge Access: Lounge is currently closed but Platinum and above level guests receive 1000 Bonus Points in lieu of access to the lounge.
  • Welcome Gift: Offered per Marriott Bonvoy standard.
  • Late Check-Out: Available per Marriott Bonvoy standard.
  • Mobile Check-In/Check-Out: Available as usual.
  • Mobile Key: Available as usual.
  • Mobile Dining: Available as usual.
  • Mobile Guest Requests: Available as usual.