715 West Lionshead Circle, Vail, Colorado USA 81657

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Vail Marriott Mountain Resort.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.

The proper use of masks/face coverings is mandatory in all public areas of the hotel by guests and employees. In addition, Eagle County requires all guests and employees to maintain 6 feet of social distance.

 

Marriott Bonvoy members can use the Marriott Bonvoy App (available in the App Store and Google Play) to take full advantage of our "Contact Lite" service options, including: Mobile Check-In, Mobile Check-Out, Mobile Key, Chat and Guest Requests.

 

To utilize Mobile Check-In, follow the steps below.

 

1. Book your reservation directly through the Marriott Bonvoy App, Marriott.com, or by calling one of our reservation centers with your Marriott Bonvoy Member Number.

2. You will receive a Check-In Notification on your mobile device the day before your arrival date.

3. Tap the notification on your device

4. Tap "Check In"

5. Choose your desired arrival time

6. Select any applicable options you wish to request

7. Tap the "Get a Mobile Key" toggle if you would like a Mobile Key

8. Tap "Confirm Check In"

9. Review your Check-In Details and tap "Done". Please allow up to two hours to process your Mobile Check-In.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, stairways and elevators, as well as provided more hand sanitizing stations.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Housekeeping Services: To minimize contact, housekeeping services will only be provided upon your request. If you would like to request service, please notify us the day before you require service. This service will NOT be a full cleaning of rooms, but a refresh. The Refresh Service includes replacing trash and towels, making beds with current linens, tidy up of overall room and sanitizing of high touch areas. Full service options are available for extended stays.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness Center: Open, masks required at all times
  • Well & Being Spa: Open, reservations required
  • Pool & Hot Tubs: Open, reservations required
  • Vail Sports: Open, limited hours of operation
  • The Adventure Locker: Open, reserve at the Front Desk
  • Starbucks: Open, limited Grab and Go menu
  • Avalanche Pub: Open, limited Grab and Go menu

We are committed to making our property's amenities available to you while complying with local regulations. Please note these modifications:

 

  • Starbucks: Daily Grab and Go. 7:00am - 12:00 pm
  • Avalanche Pub: We are happy to offer limited daily takeout at this time. Dial 5555 to place a phone order. 11:00am - 8:00pm
  • To-Go Drinks: Takeout alcohol is available from the Avalanche Pub. Enjoy your cocktail on hotel property, at the resort pool, or carry your sealed can with you to designated drinking areas located in the Lionshead and Vail Villages.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Welcome Gift: Platinum, Titanium and Ambassador Members are granted a welcome gift. Enjoy your choice of Platinum Breakfast or 750 Arrival Points.
  • Late Check-Out: Late Check Out may be available upon request, based on availability.
  • Mobile Check-In/Check-Out: Mobile Check-In/Check-Out is available to Marriott Bonvoy members through the Marriott Bonvoy App (available in the App Store and Google Play).
  • Mobile Key: Mobile Key is available to Marriott Bonvoy members through the Marriott Bonvoy App (available in the App Store and Google Play).
  • Mobile Guest Requests: Mobile Guest Requests are available to Marriott Bonvoy members through the Marriott Bonvoy App (available in the App Store and Google Play).