10222 102 Street, Edmonton, Alberta Canada T5J 4C5

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Delta Hotels Edmonton Centre Suites.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

We are committed to making some amenities at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. At this time Fitness Center will operate its regular hours. Fitness Centre Equipment has been spaced out to allow for physical distancing. The Food & Beverage facilities remain open following physically distance guidelines and capacity seating reductions to comply with local and provincial mandates. In-Room Dinning orders are delivered right to your door following a contactless "knock-and-go" experience.

At this time the hotel will offer only self-serve parking options on your arrival. Self-parking ($35/night) is available at the West Parkade located next to the front entrance of the hotel. Self-parking is on a first-come first-served basis and is valid until 4pm on check out day. For pickup trucks and large SUVs over 6ft 2in height, we have Oversize spaces available for $45/night.

MARRIOTT BONVOY APP
Maintaining safe social distances is one of the most important measures we can all take to reduce unnecessary contact. Marriott Bonvoy members can use the Marriott Bonvoy App (also available on the App Store and Google Play) to take advantage of contactless options, including:
• Mobile Check-In/Check-Out. Forgo the front desk altogether and go straight to your guest room using Mobile Key.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

***

 

On September 15, 2021 the provincial government of Alberta and the province of Alberta's health authority, announced a series of new measures with a State of Public health emergency declaration. These were as follows:

Starting September 20, discretionary events and businesses must follow one of these 2 options:

  1. Implement the Restrictions Exemption Program requiring proof of vaccination or negative rapid test result to continue operating as usual without restrictions, or
  2. Follow capacity and operating restrictions as outlined on www.alberta.ca/covid-19-public-health-actions.aspx As such, Delta Hotels by Marriott™ Edmonton Conference Center Suites will be implementation the Restrictions Exemption program, effective 12:01 AM on September 20, 2021

Businesses that implement the Restrictions Exemption Program can operate as usual with no restrictions if they only serve people who have:

  • Proof of vaccination
    • Single dose accepted between September 20 and October 25 if received 2 weeks before time of service. Double doses are required after October 25. 
    • Valid proof of vaccination is identified as:
  • Original documentation from pharmacy or local health authority for in and out of province guests
  • An original print out of or the Alberta MyHealth Records mobile app
  • The Canadian Federal Government ArriveCAN mobile app
  • Official QR code mobile app from the Province of Alberta (Once available) or other provinces (If available)
  • All above must accompany a valid government issue photo ID

 

  • OR, Documentation of a medical exemption
  • OR, Proof of a privately-paid negative PCR or rapid test within 72 hours of service (tests from AHS or Alberta Precision Laboratories not allowed)

The hotel will be placing signage throughout the hotel indicating these policies.  Hotel staff will continue to wear appropriate PPE and the hotel will continue to keep in place physical barriers and other measures that have seen the hotel successfully execute numerous events.  Guests that are unable or unwilling to provide proof of vaccination or PCR test will not be permitted access to any areas of the hotel other than their guestroom, In Room Dining and areas required to navigate to their guestrooms.

For events, the hotel will be conducting verification at entry and will be instituting a wristband program at no additional cost to the client.  Events that wish to use a different method of verification may do so at their own cost and upon approval by the hotel.   

 

COMMITMENT TO CLEAN
We take hygiene and cleanliness standards very seriously. You'll notice several enhancements to our cleaning practices throughout public spaces and guest rooms. These include:

 

  • Enhanced Public Space Cleaning. We have increased the frequency of cleaning and disinfection, especially in high-traffic areas like elevators, lobby, guest landing areas and have provided more hand sanitizing stations.
  • Social Distancing Practices. You will see signage throughout the hotel promoting physical distancing and encouraging guests to stand at least 6 feet apart.
  • Personal Protective Equipment (PPE). Associates will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing. Guests are required to wear personal face coverings based upon guidelines from state and local health authorities.
  • Guest Rooms. Every guest room is thoroughly deep cleaned and disinfected between each guest stay. Should your stay exceed more than a night, housekeeping service will be provided only on request and all housekeeping services will be conducted while you are away from the room where possible. For your convenience a PPE Welcome Kit is provided in your guest room. Nonessential items such as magazines, ice buckets, and coffee makers have been removed and area available on request. You can contact us via Mobile Chat or Request in the Marriott Bonvoy app or stop by the front desk
  • Fitness Facilities. We have increased the cleaning equipment every 2 hours and have re-positioned equipment to accommodate social distancing.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making some amenities at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

At this time Fitness Center is closed temporarily.

Our restaurant District 102 and Craft Café (Café closing as of April 10) are currently closed. In-Room Dining is currently not available.

Laundry & Dry Cleaning Services area available Monday-Friday (except weekends and holidays).

Hotel Associates promote a contactless experience at all times. Cleaning of table, chair arms, chair backs, table tops are cleaned after every guest use.

 

District 102 opening hours:

Breakfast: Monday - Friday 6-9am / Saturday and Sunday 7-10am

Dinner: Sunday - Saturday 5pm-9pm

 

***

On September 15, 2021 the provincial government of Alberta and the province of Alberta's health authority, announced a series of new measures with a State of Public health emergency declaration. These were as follows:

Starting September 20, discretionary events and businesses must follow one of these 2 options:

  1. Implement the Restrictions Exemption Program requiring proof of vaccination or negative rapid test result to continue operating as usual without restrictions, or
  2. Follow capacity and operating restrictions as outlined on www.alberta.ca/covid-19-public-health-actions.aspx As such, Delta Hotels by Marriott™ Edmonton Conference Center Suites will be implementation the Restrictions Exemption program, effective 12:01 AM on September 20, 2021

Businesses that implement the Restrictions Exemption Program can operate as usual with no restrictions if they only serve people who have:

  • Proof of vaccination
    • Single dose accepted between September 20 and October 25 if received 2 weeks before time of service. Double doses are required after October 25. 
    • Valid proof of vaccination is identified as:
  • Original documentation from pharmacy or local health authority for in and out of province guests
  • An original print out of or the Alberta MyHealth Records mobile app
  • The Canadian Federal Government ArriveCAN mobile app
  • Official QR code mobile app from the Province of Alberta (Once available) or other provinces (If available)
  • All above must accompany a valid government issue photo ID

 

  • OR, Documentation of a medical exemption
  • OR, Proof of a privately-paid negative PCR or rapid test within 72 hours of service (tests from AHS or Alberta Precision Laboratories not allowed)

The hotel will be placing signage throughout the hotel indicating these policies.  Hotel staff will continue to wear appropriate PPE and the hotel will continue to keep in place physical barriers and other measures that have seen the hotel successfully execute numerous events.  Guests that are unable or unwilling to provide proof of vaccination or PCR test will not be permitted access to any areas of the hotel other than their guestroom, In Room Dining and areas required to navigate to their guestrooms.

For events, the hotel will be conducting verification at entry and will be instituting a wristband program at no additional cost to the client.  Events that wish to use a different method of verification may do so at their own cost and upon approval by the hotel.   

 

 

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Choice of Marriott Bonvoy Bonus Points or Breakfast for Platinum Elite, Titanium Elite, and Ambassador Elite Members
  • Lounge Access: N/A
  • Welcome Gift: Choice of Marriott Bonvoy Bonus Points or Breakfast for Platinum Elite, Titanium Elite, and Ambassador Elite Members
  • Late Check-Out: Available on request
  • Mobile Check-In/Check-Out: Available on request using the Marriott Bonvoy App
  • Mobile Key: Available on the Marriott Bonvoy App
  • Mobile Dining: N/A
  • Mobile Guest Requests: Available on the Marriott Bonvoy App