4404 Gateway Boulevard NW, Edmonton, Alberta Canada T6H 5C2

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Delta Hotels Edmonton South Conference Centre.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Signage are posted through out the hotel to remind guests to maintain social distancing. Already removed extra furniture from the lobby. Restaurants still closed. Signage are posted in the Grab & Go Area.

Mobile check in, service requests, other orders deliver right to the guests door via chat or phone service.

No Valet service.

Mobile Key is not available for our hotel.
In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning. We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and parking as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE). Staff members wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are asked to wear masks in all public areas. "Wear a Mask" signage are posted in all public areas and hotel entrances. Complimentary disposable masks are also available for our guests.

Electrostatic Spraying. It has been ordered waiting for delivery.

Room Amenities

In-room coffee makers are not currently available, but guests can request contactless coffee delivery
Disinfectant wipes are available for every arriving guest upon request

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
Fitness Center: Open, masks required at all times.
Shuttle: outside company. NO service till further notice.
Pool: Open & reservation required.
GRAB & GO: Open. masks required in the area
Grab & GO Starbucks Coffee station: Open from 6AM till 11AM daily.
All other F&B outlets are closed.
Mobile Dining not available
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Grab and Go open with limited offerings from 6AM - 11AM. Elite members are receiving their entitled points for missing the BKF.
  • Welcome Gift: Only points. No F&B vouchers
  • Late Check-Out: all guaranteed late check outs are permitted. Also allowing other guests for late check outs if possible to enhance the experience
  • Mobile Check-In/Check-Out: available and process in timely manner
  • Mobile Guest Requests: guest chat option via app is used frequently and working good