10344 102nd Street, Edmonton, Alberta Canada T5J 0K9

Stay Well

Welcome to JW Marriott Edmonton ICE District.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current cirumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

Effective Midnight, February 8, 2022 The Province of Alberta has removed th restrictions exemption program.  Proof of vaccination or negative PCR test are no longer required at the hotel. 

By order of the City of Edmonton, Masks are no longer required to be worn by guests.

 

Housekeeping Service: Every guest room is thoroughly cleaned and disinfected between each guest. We will provide housekeeping daily. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time. All requests can be made via the Marriott Bonvoy App.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning. We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE). Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying. We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
• Disinfectant wipes are available in the room for every arriving guest as well as upon request


Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

We are committed to making the amenities and services at our property available to you while complying with local regulations:

  • Spa by JW is open.  Please visit http://spabyjwedmonton.com for updated services and operating hours
  • Our 22nd Floor Executive Lounge is Open.
  • Archetype Fitness is open (group classes are available).
  • The leisure pool, steam room and hot tub are open.

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Proof of vaccination or negative PCR test is no longer required.  Masks are not required by City of Edmonton

Note that all property restaurants and lounges are open.  Please visit our Hotel Dining Overview for hours of operation.

Proof of vaccination or negative PCR test is no longer required.  Masks are not required by City of Edmonton

The hotel and team would be more then happy to customize an experience that fits you and your guest's levels of comfort.  Please discuss your needs with your event planner.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Available for qualifying members
  • Lounge Access: Available for qualifying members
  • Late Check-Out: Available for qualifying members
  • Mobile Check-In/Check-Out: Available for all members
  • Mobile Key: Available for all members
  • Mobile Dining: Available for all members
  • Mobile Guest Requests: Available for all members