1919 Upper Water Street, Halifax, Nova Scotia Canada B3J 3J5

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Halifax Marriott Harbourfront Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates
Signage throughout the hotel to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our food and beverage areas to comply with local and provincial mandates, and partitions installed at front desks.

Mobile check-in and key, service requests, delivered right to your door via the Marriott Bonvoy™ mobile app.

Valet service is currently not available for parking.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators, as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings in all public areas throughout the hotel.

Room Amenities:

  • In-room coffee makers are not currently available, but guests can purchase coffee at Balancing Rock Coffeehouse.
  • Disinfectant wipes are available in the room for every arriving guest as well as upon request.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
Fitness Centre: Open, limit of 5 people maximum, social distancing required, face masks required when not working out, increased sanitization
Pool: Open 10am - 8pm daily, reservation with Front Desk required, maximum of four areas to book, face mask required when not swimming
Concierge Lounge: Currently closed
Spa: Open, reservation required
Balancing Rock Coffeehouse: Open 7am - 7pm daily, coffee, take out food, snacks
Stone's Throw Patio: Closed for the season
Harbourstone: Open for breakfast daily from 7am-11am
Room Service: Currently closed

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

 

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: To Go Breakfast in Balancing Rock for Platinum, Titanium, and Ambassador
  • Lounge Access: Offer them points or to go breakfast for Platinum, Titanium, and Ambassador
  • Welcome Gift: Offer them points or the $10 food and beverage voucher Platinum, Titanium, and Ambassador
  • Late Check-Out: Still offer based on brand standard by membership level
  • Mobile Check-In/Check-Out: Available to all members
  • Mobile Key: Available to all members
  • Mobile Dining: Not currently available
  • Mobile Guest Requests: Available to all members