540 Victoria Street, Kamloops, British Columbia Canada V2C 2B2

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Delta Hotels Kamloops.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Signage in all public area with reminder to be 2 meter apart. Signage and hand sanitizers in all public and back of house areas. Plexiglass at all guest facing area for check in and out. Limited occupancy for both our Gym and pool area. Pool attendant at pool entrance to check in each guest and assign seats 1 hour and 15 min. per room. Letters for all guest arrivals that state rules and regulation based on our local government. Pre-arrival emails going out for all guest informing them about current changes in our property. Limited seating in our restaurant, following local health and government regulations. Check list put in place to clean all public washrooms every hour. Limited housekeeping service for all guest, delivery of guest items are place in a Delta bag and left on the door handle of each guest room. Room service is delivered by and place on door handle. Mobile check in an check out for guest are encouraged. No valet service, self parking available

We have increased the frequency of cleaning and disinfection, in all high traffic area by implementing a check list for our team to do every hour. Sanitize station are located in all public areas. PPE is to be worn at all times by all of our team members, based on the activities that they are required to preform.

 

Electrostatic spraying are utilized in all public areas and room inspections. Disinfectant wipes are in all rooms as well as we provide masks for guest that do not arrive with them.



Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
  • Fitness center 7am-10pm reservations only, no more then 3 people
  • Pool opened 9:30 to 8pm reservation only, no more then 18 people, pool attendant located at entrance every day to check in people.
  • Restaurant is opened for lunch and dinner only
  • Starbucks is open from 7am-2pm breakfast options
  • Pantry is closed but elite member are given voucher for a breakfast item and an evening snack
  • Mask are mandatory in all public areas including walking to the restaurant areas
Cordo resto + bar is open for lunch and dinner service daily from 11am to 10pm, bar till 11pm on Fridays and Saturdays. Simple Eats available during dining room hours of operation. Cordo grab + go, proudly serving Starbucks is open daily for breakfast and lunch daily from 700a to 200p. No Mobile dining at this time. Add Covid-19 related protocols for the outlets include: appropriate PPE for all guest facing and back of house associates, all guests are encouraged to wear masks while travelling to and from tables, reservation sizes are limited to a maximum of 6 guests per table, enhanced cleaning schedules, disposable menus, and we log contact information for tracing purposes.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Vouchers for Elite members
  • Lounge Access:
  • Welcome Gift: bonus points and sparkling water and chocolates
  • Late Check-Out: available based on elite status
  • Mobile Check-In/Check-Out: available to all members
  • Mobile Key: available to all members
  • Mobile Dining: No available
  • Mobile Guest Requests: available to all members