285 Steamship Bay Road, Gravenhurst, Ontario Canada P1P 1Z9

Rest Assured

At Residence Inn Gravenhurst Muskoka Wharf, we live by the Golden Rule. Treating others like we’d like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at Residence Inn Gravenhurst Muskoka Wharf.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

Mobile Check-In and Mobile Key are available with your Marriott Bonvoy app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practicesi throughout our property and in guest rooms which includes enhanced public space cleaning.  We have also increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevator, luggage carts as well as providing more hand sanitizing stations.  

 

For stays 6 or fewer nights, unless you 'opt out' we will provide a guestroom 'Refresh' every other day. Trash and recycling are removed, bed is made, amenities (coffee, tea, etc.) are replenished, bathroom amenities are checked and replenished as needed, terry is replaced if on floor or visibly soiled, dishes placed in dishwasher and ran if more than half full, replenish kitchen supplies and terry as needed.  For longer stays (7+ nights), whether you opt in for the 'Refresh' service or not, a full cleaning service including linen change will automatically be provided on the seventh day.

 

As always, to minimize contact, extra amenities and/or garbage pick-up can be arranged by dialing "0" from your guest phone or using the Marriott Bonvoy App and we'd be happy to arrange contact-less delivery of pick-up.

 

 

 

Indoor Pool & Whirlpool

Pool & Whirlpool hours are 6am - 11pm daily.  



Fitness Center
The fitness center is available 24 hours. 

We are pleased to provide a complimentary breakfast from 6:30 to 9:30am weekdays and 7:00am to 10:00am weekends with seating available.  Coffee and tea will also be available during breakfast hours.

 

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Late Check-Out: Available, subject to eligibility & availability.
  • Mobile Check-In/Check-Out: Available.
  • Mobile Guest Requests: Available.